Lewisham

Shelter
There are seats in the shelter.
How many individual seats (Benches count as 1): 1

There are double doors.
The door(s) are left open.
The doorway is wide enough for all users.

How many individual seats (Benches count as 1): 12

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

Cycles are stored in Racks
How many cycle racks: 25
The cycle racks are covered.
The racks near the ticket barriers are covered.

How many are there: 1

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 4

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 3
Prepaid tickets can be collected.

How many are there: 4

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 2
Prepaid tickets can be collected.

How many individual seats (Benches count as 1): 8

How many individual seats (Benches count as 1): 8

Shelter

How many individual seats (Benches count as 1): 8

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

How many individual seats (Benches count as 1): 12

How many individual seats (Benches count as 1): 8

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 4

Lift to Platform 3
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.92
What is the height of the call button in metres: 0.90
What is the height of the direction button in metres: 1.18
The lift has a separate entrance and exit door.

Lift to Subway
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.95
What is the height of the call button in metres: 0.96
What is the height of the direction button in metres: 1.1
The lift has a separate entrance and exit door.

There are double doors.
The door(s) are left open.
The doorway is wide enough for all users.

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.93
What is the height of the call button in metres: 1.06
What is the height of the direction button in metres: 1.08

DLR
Then one steps up from the Dlr.

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.96
What is the height of the call button in metres: 0.91
What is the height of the direction button in metres: 1.09

There is a single door.
The door(s) are left open.
The doorway is wide enough for all users.

Platform 3 Stairs
The stairs are outdoors.
No of steps: 16

Ticket Gates
Staff are available at the ticket gates to provide assistance.
An accessible ticket gate entrance is not provided.
Access can be gained when the ticket gates are unmanned.
Accessible ticket gates are not automatic but staff will check tickets by hand.

Entrance 2
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

There are unisex accessible toilet facilities available.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens in.
The toilets are kept locked.
The toilets require a RADAR Key.
There are grab rails present.

Entrance 1
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

There are female toilet facilities available.

Ticket Office
How many windows: 3

Subway Stairs
The stairs are outdoors.
Number of Steps: 10,13
There is a visual contrast between the step edge and the tread.

Ticket Gates
Staff are available at the ticket gates to provide assistance.

Shelter

Stairs from the Concourse
The stairs are outdoors.
No of steps: 9

Concourse Stairs
The stairs are outdoors.
Number of Steps: 13,12
There is a visual contrast between the step edge and the tread.

Ticket Gates
The ticket gates are not staffed.

Platform 4 Stairs
The stairs are outdoors.
Number of Steps: 12,12,12
There is a visual contrast between the step edge and the tread.

Platform 1 Stairs
The stairs are outdoors.
Number of Steps: 12,12,12
There is a visual contrast between the step edge and the tread.

Ticket Gates
Staff are available at the ticket gates to provide assistance.

Stairs to concourse
The stairs are not outdoors.
Number of Steps: 12,10

Landing

Stairs to platform 1
The stairs are not outdoors.
Number of Steps: 13,12

Stairs to platform 4
The stairs are not outdoors.
Number of Steps: 10,11

Travel bites
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Newsagents
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Landing

Station Building

Station Road

Landing

Subway to Platform 4

Platform Access Area

Subway

Paved Area

Concourse
There is staff assistance available.
Wheelchair users can get to all areas of the hall.
There are no arrivals information screens.
There are departure information screens.

Station Building

Paved Area

Platform Concourse
There is staff assistance available.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.

Subway
The handrail is continuous.

Platform Number: 3
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 4
There is staff assistance available on the platform.
There are train announcements.