Limehouse

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

The vending machine contains sweets. The vending machine contains cold drinks.

Docklands Light Railway

News Agent
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user cannot enter the building unaided.
A parent with a pushchair or pram can enter the building unaided.
There are steps into the building.
[Main/Most Accessible Entrance] If Yes, how many steps: 1
There is a single door.

Station Entrance
This is an entrance and exit.
There is no safe crossing.

Stairs Paved Area
The stairs are outdoors.
No of steps: 6

Ticket Gates
Staff are available at the ticket gates to provide assistance.

Platform 1 Multi-Stairs
The stairs are not outdoors.
Number of Steps: 3,15,11,3,12
There is a visual contrast between the step edge and the tread.

Platform 2 Multi-Stairs
The stairs are not outdoors.
Number of Steps: 3,16,8,11
There is a visual contrast between the step edge and the tread.

Ticket Counter
How many windows: 1
There is an induction loop available.
The chip and PIN pad can be moved
Wheelchair users can access all visitor areas and move around without obstruction.

Paved Area

Concourse
There is staff assistance available.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.

Ratcliffe Lane

Commercial Road

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 3

How many individual seats (Benches count as 1): 1

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.35
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

DLR

Ticket Gates
Staff are available at the ticket gates to provide assistance.

Landing

Platform 2 Multi-Stairs
The stairs are not outdoors.
Number of Steps: 3,16,8,11
There is a visual contrast between the step edge and the tread.

Platform 1 Multi-Stairs
The stairs are not outdoors.
Number of Steps: 3,15,11,3,12
There is a visual contrast between the step edge and the tread.

Landing Area

Platform Number: 1
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 2
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Direct access via link bridge from DLR Platforms.
The link bridge is open between 06.15 - 21.00 Mon - Sat, 07.00-17.00 and is closed on Sundays.