Manchester Victoria

How many individual seats (Benches count as 1): 15
The seats provided are stable.
The seating has armrests.

The vending machine contains cold drinks. The vending machine contains food.
Wheelchair users can access and turn around in front of the vending machine.
The controls are within the recommended height specification.

How many individual seats (Benches count as 1): 1
The seats provided are stable.

Mace
The approach to the building will not cause difficulty for any users.
There is more than one entrance into the building.
The alternative entrance is the most accessible for wheelchair users.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

WHSmith
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Delice de France
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
Please be aware thecounter maybe too high for some users.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

How many individual seats (Benches count as 1): 3
The seats provided are stable.
The seating has armrests.

How many individual seats (Benches count as 1): 1
The seats provided are stable.

How many individual seats (Benches count as 1): 1
The seats provided are stable.

How many individual seats (Benches count as 1): 2

How many are there: 2

How many individual seats (Benches count as 1): 3

There are unisex accessible toilet facilities available.
The door width is adequate.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The door is light enough to open easily.
The toilets are kept locked.
The toilets require a RADAR Key.
The toilet layout is suitable for left-handed transfers.
There are grab rails present.

There are female toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

Metro bar
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There are double doors.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 2
Prepaid tickets cannot be collected.

Photos

The vending machine contains sweets. The vending machine contains hot drinks. The vending machine contains cold drinks.

M.E.N.Arena Entrance
This is an entrance and exit.
There is no safe crossing.

Java Bar Espresso
The approach to the building will not cause difficulty for any users.
There is more than one entrance into the building.
The main entrance is the most accessible for wheelchair users.
Please detail the location of the most suitable entrance for wheelchair users.:
The entrance from the main concourse area is most accessible.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There is a single door.

How many are there: 1

@ Shop Victoria
The approach to the building will not cause difficulty for any users.
There is more than one entrance into the building.
The alternative entrance is the most accessible for wheelchair users.
Please detail the location of the most suitable entrance for wheelchair users.:
The entrance from inside the station has a smaller step.
A wheelchair user cannot enter the building unaided.
A parent with a pushchair or pram can enter the building unaided.
There are steps into the building.
[Main/Most Accessible Entrance] If Yes, how many steps: 1
There is a single door.

How many individual seats (Benches count as 1): 5
The seats provided are stable.
The seating has armrests.

The door opens outwards.
The baby change facilities are not accessible for a wheelchair user.
The door has a code lock which may prove difficult for some users to open unaided.

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilets are attended.
The doors are lightweight enough to open easily.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There is a low-level urinal provided in the male WC.
Please be aware a larger cubicle is not available for ambulant disabled people.
There is a urinal with a horizontal handrail positioned either side for support.

Travel Information Office
How many windows: 1

Platform 3 Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Concourse Entrance 2
This is an entrance and exit.
There is a Pelican crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Concourse Entrance 4
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
The approach to the entrance may cause difficulty for some users.
Please be aware of the bollards which may not be easy to distinguish in poor light conditions.
Wheelchair users can use the entrance unaided.

Car Park Entrance
This is an entrance and exit.
There is no safe crossing.

Car Park
No of Accessible spaces: 7
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
What is the height of the call button in metres: 0.9
What is the height of the direction button in metres: 1.1

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
What is the height of the call button in metres: 0.9
What is the height of the direction button in metres: 1.1

Accessible Parking Spaces
No of Accessible spaces: 2
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.

Taxi

Ticket Counter
How many windows: 5
There is an induction loop available.
The chip and PIN pad can be moved

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
What is the height of the call button in metres: 1.1
What is the height of the direction button in metres: 1.1

Concourse Entrance 1
This is an entrance and exit.
There is a raised crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Concourse Entrance 3
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Ticket Check
Staff are available at the ticket gates to provide assistance.
An accessible ticket gate entrance is not provided.
Access can be gained when the ticket gates are unmanned.
Accessible ticket gates are not automatic but staff will check tickets by hand.

Ticket Gates
Staff are available at the ticket gates to provide assistance.
There is an accessible ticket gate entrance.
Access can be gained when the ticket gates are unmanned.
Accessible ticket gates are not automatic but staff will check tickets by hand.

M.E.N.Arena Entrance
This is an entrance and exit.
There is no safe crossing.

Platform 3 A Stairs
The stairs are outdoors.
Number of Steps: 11,11,11

Under construction at time of audit.

Shelter

Shelter

Stairs to Arena
The stairs are not outdoors.
Number of Steps: 12,3
There is a visual contrast between the step edge and the tread.

Under construction at time of audit.

Platform 4A Stairs
The stairs are outdoors.
Number of Steps: 10,11,12

Platform 6A Stairs
The stairs are outdoors.
Number of Steps: 12,12,6

Platform 4A Stairs
The stairs are not outdoors.
Number of Steps: 12,11,6

Platform 3 Stairs
The stairs are not outdoors.
Number of Steps: 12,11,6

Platform 6 Stairs
The stairs are not outdoors.
Number of Steps: 11,11,6

Platform 6B stairs
The stairs are outdoors.
Number of Steps: 10,12,6

Platform 4B Stairs
The stairs are outdoors.
Number of Steps: 12,12,6

Platform 3B Stairs
The stairs are outdoors.
Number of Steps: 12,12,6

M.E.N Arena Entrance

Access to M.E.N

Stairs up to M.E.N Arena

Under construction at time of audit.

Bridge

Building

M.E.N Arena Main Entrance

Bridge

Platform Number: 4A There is staff assistance available on the platform. There are train announcements. There are display boards on this platform. The display boards show the next departure. The display boards show the next few departures.

Paved Area

Platform Number: 5A There is staff assistance available on the platform. There are train announcements. There are display boards on this platform. The display boards show the next departure. The display boards show the next few departures.

Bridge

Platform Number: 6A There is staff assistance available on the platform. There are train announcements. There are display boards on this platform. The display boards show the next departure. The display boards show the next few departures.

Platform Number: 4B There is staff assistance available on the platform. There are train announcements. There are display boards on this platform. The display boards show the next departure. The display boards show the next few departures.

Platform Number: 3A There is staff assistance available on the platform. There are train announcements. There are display boards on this platform. The display boards show the next departure. The display boards show the next few departures. Boarding ramps are not available – please contact the station operator for assistance.

Platform Number: 6B There is staff assistance available on the platform. There are train announcements. There are display boards on this platform. The display boards show the next departure. The display boards show the next few departures.

Platform Number: 5B There is staff assistance available on the platform. There are train announcements. There are display boards on this platform. The display boards show the next departure. The display boards show the next few departures.

Hunts Bank

Halliwell Street

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Access to M.E.N Arena and NCP Car Park

Paved Area

Ticket hall
There is staff assistance available.
There are seats available for people to rest.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.

Platform Number: 3B
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are not available – please contact the station operator for assistance.

Under construction at time of audit.

Victoria Metrolink tram stop temporarily closed