Norwood Junction

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

How many are there: 1

There are male toilet facilities available.
The toilets are not on level access.
There is one step up to the entrance however on accessible toilet is available next door.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.

There are unisex accessible toilet facilities available.
The door width is adequate.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
Some visitors may find the door pressures too heavy. The location is aware of this and is reviewing the pressures. Should you require assistance please speak to a member of staff.
The toilet layout is suitable for left-handed transfers.
There are grab rails present.

Photos

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

Cycles are stored in Racks
How many cycle racks: 8
The cycle racks are not covered.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

How many individual seats (Benches count as 1): 4

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 12

How many individual seats (Benches count as 1): 1

How many individual seats (Benches count as 1): 3

How many individual seats (Benches count as 1): 2

How many individual seats (Benches count as 1): 6

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

Cafe Basmaccino
The approach to the building will not cause difficulty for any users.

Drop off
The drop off point is clearly signed from the main entrance and/or from the approach to the station.
There is enough room to accommodate safe side and rear loading.
There is direct level access from the drop off point to the pavement or designated pedestrianised area.
The footpath routes from the designated parking/drop off point are on an even surface.
The route from the designated drop off point is Level.

Main entrance
This is an entrance and exit.
There is no safe crossing.

Ticket counter
How many windows: 3
There is an induction loop available.
The chip and PIN pad can be moved
Wheelchair users can access all visitor areas and move around without obstruction.

Clifford Road entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.

Clifford Road side entrance
This is an entrance and exit.
There is no safe crossing.

Platform 1 side entrance
This is an entrance and exit.
There is no safe crossing.

Clifford Road ticket gates
Staff are available at the ticket gates to provide assistance.

Main ticket gates
Staff are available at the ticket gates to provide assistance.

Multi stairs to Platform 3
The stairs are not outdoors.
Number of Steps: 12,13
There is a visual contrast between the step edge and the tread.

Multi stairs to Platform 3
The stairs are not outdoors.
Number of Steps: 12,13
There is a visual contrast between the step edge and the tread.

Stairs on Platform 1
The stairs are not outdoors.
Number of Steps: 9,12
There is a visual contrast between the step edge and the tread.

Stairs to Platforms 4 and 5
The stairs are not outdoors.
Number of Steps: 12,13
There is a visual contrast between the step edge and the tread.

Stairs to Platform 6 and 7
The stairs are not outdoors.
Number of Steps: 12,12
There is a visual contrast between the step edge and the tread.

Stairs adjacent to Clifton Road entrance
The stairs are not outdoors.
Number of Steps: 12,10
There is a visual contrast between the step edge and the tread.

Stairs to Platforms 4 and 5
The stairs are not outdoors.
Number of Steps: 12,13
There is a visual contrast between the step edge and the tread.

Stairs to Platform 6 and 7
The stairs are not outdoors.
Number of Steps: 12,12
There is a visual contrast between the step edge and the tread.

Clifford Road

Waiting room
Wheelchair users can access all visitor areas and move around without obstruction.

Unable to assess at time of audit.

Shelter

Station building

Path

Clifford road ticket hall
There is staff assistance available.
Wheelchair users can get to all areas of the hall.
There are no arrivals information screens.
There are departure information screens.

Ticket hall
There is staff assistance available.
Wheelchair users can get to all areas of the hall.
There are no arrivals information screens.
There are departure information screens.

Pathway

Station buildings

Station buildings

Clifford road

Subway

Permit holders car park
The car park is close to the building.
No of Accessible spaces: 3
There is no vehicle height restriction barrier at the entrance to the car park.
There is a safe accessible route to the pavement or designated pedestrianised zone from the parking bay.
A wheelchair user can get from the parking area to the station without assistance.
The car park surface is smooth and even.
The footpath routes from the designated parking/drop off point are on an even surface.

Pavement

Platform Number: 7
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Station approach

Pavement

Platform Number: 4
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 5
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Network Rail Depot

Platform Number: 6
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards do not show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 3
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.