Penrith (North Lakes)

How many are there: 1

The ticket machine accepts payment cards only.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

Luggage Trolley
Cost of Luggage trolley in £: 1

The Help Point is silver.
What is the measurement of the Help point from floor to button in metres: 1.3
There is contact option for Information only.

How many individual seats (Benches count as 1): 8

How many individual seats (Benches count as 1): 8

Taxi

The vending machine contains cold drinks.

Cycles are stored in Lockers
How many cycle racks: 4
The cycle racks are covered.

Luggage Trolley
Cost of Luggage trolley in £: 1

Cycles are stored in Racks
How many cycle racks: 12
The cycle racks are covered.

How many individual seats (Benches count as 1): 4

How many individual seats (Benches count as 1): 8

The vending machine contains sweets. The vending machine contains cold drinks.

How many individual seats (Benches count as 1): 4

How many individual seats (Benches count as 1): 4

How many individual seats (Benches count as 1): 4

How many individual seats (Benches count as 1): 4

The door(s) are left open.
The doorway is wide enough for all users.
Please be aware that the threshold into the area is not level.

There are double doors.
The door(s) open inwards.
The doorway is wide enough for all users.
Please be aware that the threshold into the area is not level.
Door handles are within reach of all users.

The door(s) are left open.
The doorway is wide enough for all users.

The door(s) are left open.
The doorway is wide enough for all users.

There are unisex accessible toilet facilities available.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens in.
The toilets are kept locked.
The toilets require a RADAR Key.

There are female toilet facilities available.

There are male toilet facilities available.

Step
The stairs are not outdoors.
No of steps: 1
The steps do not have handrails.

Ticket Counter

Step
The stairs are not outdoors.
No of steps: 1
The steps do not have handrails.

Main Entrance
This is an entrance and exit.
There is no safe crossing.

Side Entrance
This is an entrance and exit.
There is no safe crossing.
There are entry doors.
There are double entry doors.
The doorway is wide enough for all users.
The door(s) are left open.
The door(s) open inwards.
Wheelchair users can use the entrance unaided.

Subway Stairs
The stairs are not outdoors.
Number of Steps: 14,6
There is a visual contrast between the step edge and the tread.

Subway Stairs
The stairs are not outdoors.
Number of Steps: 14,6
There is a visual contrast between the step edge and the tread.

Ramp
Distance in metres: 4
The ramp has a moderate gradient.

Ramp
Distance in metres: 6
The ramp has a moderate gradient.

Subway Stairs
The stairs are not outdoors.
No of steps: 18

Pathway

Ramp
Distance in metres: 8
The ramp has a shallow gradient.

Barrow Crossing
Staff assisted Barrow Crossing only.

Customer Services

Station Buildings

Station Buildings

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Subway

Ticket Hall
There is staff assistance available.

Car Park 1
No of Accessible spaces: 4
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.

Car Park 2

Platform Number: 2
There is no staff assistance on the platform.
There are train announcements.

Platform Number: 3
This platform is very rarely used.
There is no staff assistance on the platform.
There are no train announcements.
There are no display boards on this platform.
Boarding ramps are not available – please contact the station operator for assistance.
Additional Details:
There is a gutter on the platform which would cause difficulty for wheelchair users.

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.