Rugby

The Help Point is blue.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

Cycles are stored in Racks
How many cycle racks: 8
The cycle racks are not covered.

There are double doors.
The door is automatic.
The door(s) slide open.
The doorway is wide enough for all users.

The ticket machine accepts payment cards only.
How many of this type of machine are there: 2
Prepaid tickets can be collected.

How many are there: 1

Taxi & Drop Off
The drop off point is clearly signed from the main entrance and/or from the approach to the station.
There is not enough room to accommodate safe side and rear loading.

How many are there: 1
Wheelchair users can access and turn round in front of the cash machine.
The controls are within the recommended height specification.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

Accessible Spaces
No of Accessible spaces: 3
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.
Tariff:
Free.

Cycles are stored in Racks
How many cycle racks: 8
The cycle racks are covered.

There are female toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.

There are male toilet facilities available.

Platform 1 Lift

There are unisex accessible toilet facilities available.
The door width is adequate.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The door is light enough to open easily.
The toilets are kept locked.
The toilets require a RADAR Key.
The toilet layout is suitable for left-handed transfers.
There are grab rails present.

Platforms 5 and 6 Lift

Ticket Counter
There is a maze queue.
How many windows: 4
There are low counters available.
There is an induction loop available.
The chip and PIN pad can be moved
Wheelchair users can access all visitor areas and move around without obstruction.

Ticket Hall Entrance
This is an entrance and exit.

Ticket Hall Side Entrance
This is an entrance and exit.
There is a Zebra crossing.

Subway Entrance
There is a footpath leading to this Entrance from the street.
This is an entrance and exit.
There is a Zebra crossing.

Platforms 2, 3 and 4 Lift

Short Stay Parking Area
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user cannot get from the parking area to the station without assistance.
There is no direct level access to the pavement.

Stairs to car park
The stairs are outdoors.
No of steps: 6

Subway Entrance
There is a footpath leading to this Entrance from the street.
This is an entrance and exit.
There is a Zebra crossing.

Platforms 5 and 6 multi-stairs
The stairs are not outdoors.
Number of Steps: 11,11,11
There is a visual contrast between the step edge and the tread.

Stairs in car park 3
The stairs are outdoors.
Number of Steps: 4,8
There is a visual contrast between the step edge and the tread.

Platform 1 multi-stairs
The stairs are not outdoors.
Number of Steps: 8,8,8,8

Pavement

Pavement

Travelines
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Ramp
Distance in metres: 10
The ramp has a steep gradient.

Ramp
Distance in metres: 51
The ramp has a steep gradient.

Ramp
Distance in metres: 45
The ramp has a very steep gradient.

Ticket Counter
There is a maze queue.
How many windows: 4
There are low counters available.
There is an induction loop available.
The chip and PIN pad can be moved
Wheelchair users can access all visitor areas and move around without obstruction.

Ramp
Distance in metres: 11
The ramp has a steep gradient.

Car Park Ramp
The ramp doubles back on itself.
Distance in metres: 15
The ramp has a moderate gradient.

Ramp to Car Park
This ramp zigzags up to the Car Park Entrance.
Distance in metres: 48
The ramp has a shallow gradient.

Concourse.
There is staff assistance available.
There are seats available for people to rest.
Wheelchair users can get to all areas of the hall.
There are no arrivals information screens.
There are departure information screens.

Pathway

Royal Mail Office

Pedestrian Area

Subway

Car Park
No of Accessible spaces: 12
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.

Ticket Hall
There is no staff assistance available.

Commercial Area

Murray Road.

Car Park No 1
The car park is close to the building.
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user cannot get from the parking area to the station without assistance.
There are steps leading down to the station.
The car park surface is smooth and even.
The footpath routes from the designated parking/drop off point are on an even surface.

Car Park No 2
The car park is close to the building.
No of Accessible spaces: 6
There is no vehicle height restriction barrier at the entrance to the car park.
There is a safe accessible route to the pavement or designated pedestrianised zone from the parking bay.
Please be aware the route involves crossing the main road.
A wheelchair user can get from the parking area to the station without assistance.
The car park surface is smooth and even.
The footpath routes from the designated parking/drop off point are on an even surface.

Road

Platforms run above subway

The Help Point is blue.
What is the measurement of the Help point from floor to button in metres: 1.1
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 4

How many individual seats (Benches count as 1): 4

The Help Point is blue.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 4

How many individual seats (Benches count as 1): 4

Cycles are stored in Racks
How many cycle racks: 33
The cycle racks are covered.

How many individual seats (Benches count as 1): 12

The vending machine contains cold drinks. The vending machine contains food.
Wheelchair users can access and turn around in front of the vending machine.
The controls are within the recommended height specification.

The Help Point is blue.
What is the measurement of the Help point from floor to button in metres: 1.1
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

How many individual seats (Benches count as 1): 16

How many individual seats (Benches count as 1): 4

The Help Point is blue.
What is the measurement of the Help point from floor to button in metres: 1.1
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 4

How many individual seats (Benches count as 1): 8

How many individual seats (Benches count as 1): 16

How many are there: 1

How many individual seats (Benches count as 1): 16

How many are there: 1
There is a small ramp leading into the booth.

How many individual seats (Benches count as 1): 8

How many individual seats (Benches count as 1): 16

The Help Point is blue.
What is the measurement of the Help point from floor to button in metres: 1.1
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

Cycles are stored in Racks
How many cycle racks: 9
The cycle racks are covered.

Photos

The Help Point is blue.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

There are double doors.
The door(s) open both ways.
The doorway is wide enough for all users.
Door handles are within reach of all users.

There are double doors.
The door is automatic with a manual switch.
The door(s) open inwards.
The doorway is wide enough for all users.

There are double doors.
The door is automatic.
The door(s) slide open.
The doors fold open.
The doorway is wide enough for all users.

There are unisex accessible toilet facilities available.
The main entrance doors of the toilet are not automatic.

There are unisex accessible toilet facilities available.
The door width is adequate.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens in.
The door is light enough to open easily.
The toilets are kept locked.
The toilets require a RADAR Key.
The toilet layout is suitable for left-handed transfers.
There are grab rails present.

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There is a large cubicle available.
There are no baby change facilities available.

Platforms 5 and 6 Lift

Platform 1 Lift

There are female toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet door opens outwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There is a large cubicle available.

Platforms 2, 3 and 4 Lift

Ramp to Cafe
Distance in metres: 7
The ramp has a shallow gradient.

Ramp to Waiting Rooms
Distance in metres: 7
The ramp has a shallow gradient.

Ramp to Toilets.
Distance in metres: 7
The ramp has a shallow gradient.

Shelter
There is an inward opening door and a small ridge at the threshold.

Shelter

Platform 1 multi-stairs
The stairs are not outdoors.
Number of Steps: 8,8,8,8

Platforms 5 and 6 multi-stairs
The stairs are not outdoors.
Number of Steps: 11,11,11
There is a visual contrast between the step edge and the tread.

Customer Help Desk
The help desk has a low counter.

Ramp
Distance in metres: 45
The ramp has a very steep gradient.

Ramp
Distance in metres: 51
The ramp has a steep gradient.

Unable to assess at time of audit.

Waiting Room
There are no entry doors.
The floor surfaces are slip resistant.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Station Building

Customer Services
There are Entrances from both Platforms.

Subway

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.
There are no entry doors.
The floor surfaces are slip resistant.
There is space for a wheelchair user to pull up alongside a seated companion.
There is space for an assistance dog to rest.

Fenced off gravel area

Platform Number: 3
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards do not show the next departure.
The display boards do not show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 6
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards do not show the next few departures.

Platform Number: 5
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards do not show the next few departures.

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
There are coloured zones indicating where you should board the train for First or Standard accommodation.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 4
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
There are coloured zones indicating where you should board the train for First or Standard accommodation.
Boarding ramps are available – please contact the station operator to book assistance.