West Byfleet

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

Cycles are stored in Racks
How many cycle racks: 24
The cycle racks are not covered.

Unable to assess at time of audit.

Cycles are stored in Racks
How many cycle racks: 14
The cycle racks are not covered.

Coffee Shop
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

The vending machine contains sweets. The vending machine contains cold drinks.

Cycles are stored in Racks
How many cycle racks: 24
The cycle racks are not covered.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.27
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 1

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

Unable to assess at time of audit.

Stairs to Subway Entrance
The stairs are outdoors.
No of steps: 4

There are double doors.
The door(s) are left open.
The doorway is wide enough for all users.

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
What is the height of the call button in metres: 0.9
What is the height of the direction button in metres: 1

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
What is the height of the call button in metres: 0.9
What is the height of the direction button in metres: 1.1

Under construction at time of audit.

Main Entrance
This is an entrance and exit.
There is no safe crossing.

Car Park Subway Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Side Entrance
This is an entrance and exit.
There is no safe crossing.

Subway Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Footpath

Shelter
There are seats in the shelter.
How many individual seats (Benches count as 1): 1

Ramp
Distance in metres: 8
The ramp has a moderate gradient.

Platform 1 Stairs
The stairs are outdoors.
Number of Steps: 12,12
There is a visual contrast between the step edge and the tread.

Subway Stairs
The stairs are not outdoors.
Number of Steps: 11,12

Platforms 2 and 3 Stairs
The stairs are outdoors.
Number of Steps: 12,12
There is a visual contrast between the step edge and the tread.

Ramp
Distance in metres: 25
The ramp has a moderate gradient.

Council Short Term Parking

Ramp
Distance in metres: 9
The ramp has a steep gradient.

Ticket Office
How many windows: 2
The chip and PIN pad can be moved
There is an induction loop available.
Wheelchair users can access all visitor areas and move around without obstruction.

Subway

Bridge

Landing Area

Footpath

Car Park 2
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.

Council Short Stay Car Park

Station Approach

Enterprise House

Road

Platform Number: 2
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 3
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Car Park 1
No of Accessible spaces: 2
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.
Tariff:
Free.