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    Stations & on train

     

    Map key

    Coffee Shop
    Entrance
    Excess Fares Office
    Help point
    News Agent
    Photo Booth
    Ramp
    Restaurant
    Seats
    Stairs
    Ticket Counter
    Ticket Machine
    Waiting Room
     
    Top

    West Croydon

    Ground Floor

    Seats Photos Help Point Helppoint Ticket Machine Helppoint Helppoint Ticket Machine Seats Ticket Gates Platform 4 Entrance Ticket Hall Entrance Stairs to Platform 1 Step free Entrance to Platforms 1 and 3 Northbound Waiting Room Coffee Shop Ticket Gates Ticket Counter Greggs Excess Fares Office News Agent Stairs to Ticket Hall Ticket Hall Entrance Ticket Counter Stairs to Platform 4 Ramp to Platforms 1 and 3 Ramp to Platforms 1 and 3 Waiting Room Stairs to Platform 3 Ramp to Platform 4 Bridge Ticket Hall North End Station Road Local Shops Platform 1 Platform 4 Council Car Park Platform 3
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    How many individual seats (Benches count as 1): 9

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    Photos

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    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3341-0000360_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 0.95
    There is contact option for Information only.
    Additional Details:
    This intercom is used to request the accessible entrance gate to be opened.

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    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

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    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.3
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3341-0000393_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.26
    There is contact option for Information only.
    Additional Details:
    This intercom is used to gain step free access to Platform 4.

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    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 3
    Prepaid tickets can be collected.

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    How many individual seats (Benches count as 1): 4

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    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

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    Platform 4 Entrance
    This is an entrance and exit.
    There is a Pelican crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

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    Ticket Hall Entrance
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o3341-0000193_thumb.jpg

    Stairs to Platform 1
    The stairs are outdoors.
    No of steps: 5

    o3341-0000358_thumb.jpg

    Step free Entrance to Platforms 1 and 3 Northbound
    An intercom is provided to request opening of this entrance.
    This is an entrance and exit.
    There is a Zebra crossing.

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    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

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    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    Inside the Waiting Room.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

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    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

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    Ticket Counter
    How many windows: 3

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    Greggs
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is ramped.
    There is an intercom to attract attention.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3341-0000385_thumb.jpg

    Excess Fares Office
    How many windows: 1
    There are no low counters available for wheelchair users.
    Some customers may find the counter too high, the height at its lowest point is 0.97m.
    There is an induction loop available.

    o3341-0000376_thumb.jpg

    News Agent
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3341-0000264_thumb.jpg

    Stairs to Ticket Hall
    The stairs are not outdoors.
    No of steps: 7

    o3341-0000241_thumb.jpg

    Ticket Hall Entrance
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o3341-0000383_thumb.jpg

    Ticket Counter
    How many windows: 3

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    Stairs to Platform 4
    The stairs are not outdoors.
    No of steps: 6

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    Ramp to Platforms 1 and 3
    Distance in metres: 8
    The ramp has a moderate gradient.
    The ramp meets the necessary dimensions for gradient, width and length.
    The ramp and immediate area is well lit.

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    Ramp to Platforms 1 and 3
    Distance in metres: 8
    The ramp has a moderate gradient.
    The ramp meets the necessary dimensions for gradient, width and length.
    The ramp and immediate area is well lit.

    o3341-0000403_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3341-0000396_thumb.jpg

    Stairs to Platform 3
    The stairs are not outdoors.
    Number of Steps: 16,3
    There is a visual contrast between the step edge and the tread.

    o3341-0000281_thumb.jpg

    Ramp to Platform 4
    Distance in metres: 57
    The ramp has a steep gradient.
    Some visitors may find the ramp difficult to navigate.
    The ramp and immediate area is well lit.

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    Bridge

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    Ticket Hall
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are departure information screens.

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    North End

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    Station Road

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    Local Shops

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    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

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    Platform Number: 4
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o3341-0000355_thumb.jpg

    Council Car Park

    o3341-0000400_thumb.jpg

    Platform Number: 3
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.