West Croydon

How many individual seats (Benches count as 1): 9

Photos

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

The Help Point is silver.
What is the measurement of the Help point from floor to button in metres: 0.95
There is contact option for Information only.
Additional Details:
This intercom is used to request the accessible entrance gate to be opened.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

The Help Point is silver.
What is the measurement of the Help point from floor to button in metres: 1.26
There is contact option for Information only.
Additional Details:
This intercom is used to gain step free access to Platform 4.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 3
Prepaid tickets can be collected.

How many individual seats (Benches count as 1): 4

Ticket Gates
Staff are available at the ticket gates to provide assistance.

Platform 4 Entrance
This is an entrance and exit.
There is a Pelican crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Ticket Hall Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Stairs to Platform 1
The stairs are outdoors.
No of steps: 5

Step free Entrance to Platforms 1 and 3 Northbound
An intercom is provided to request opening of this entrance.
This is an entrance and exit.
There is a Zebra crossing.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Coffee Shop
The approach to the building will not cause difficulty for any users.
There is more than one entrance into the building.
The main entrance is the most accessible for wheelchair users.
Please detail the location of the most suitable entrance for wheelchair users.:
Inside the Waiting Room.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Ticket Gates
Staff are available at the ticket gates to provide assistance.

Ticket Counter
How many windows: 3

Greggs
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is ramped.
There is an intercom to attract attention.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Excess Fares Office
How many windows: 1
There are no low counters available for wheelchair users.
Some customers may find the counter too high, the height at its lowest point is 0.97m.
There is an induction loop available.

News Agent
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Stairs to Ticket Hall
The stairs are not outdoors.
No of steps: 7

Ticket Hall Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Ticket Counter
How many windows: 3

Stairs to Platform 4
The stairs are not outdoors.
No of steps: 6

Ramp to Platforms 1 and 3
Distance in metres: 8
The ramp has a moderate gradient.
The ramp meets the necessary dimensions for gradient, width and length.
The ramp and immediate area is well lit.

Ramp to Platforms 1 and 3
Distance in metres: 8
The ramp has a moderate gradient.
The ramp meets the necessary dimensions for gradient, width and length.
The ramp and immediate area is well lit.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Stairs to Platform 3
The stairs are not outdoors.
Number of Steps: 16,3
There is a visual contrast between the step edge and the tread.

Ramp to Platform 4
Distance in metres: 57
The ramp has a steep gradient.
Some visitors may find the ramp difficult to navigate.
The ramp and immediate area is well lit.

Bridge

Ticket Hall
There is staff assistance available.
Wheelchair users can get to all areas of the hall.
There are no arrivals information screens.
There are departure information screens.

North End

Station Road

Local Shops

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 4
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Council Car Park

Platform Number: 3
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.