Last updated:Today at 13:34
Train companies affected:South Western Railway
Adderley Park (ADD)
Adderley Park station, Bordesley Green Road, Birmingham, West Midlands, B9 4TG
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday: Unavailable
- Opening Hours,Tuesday to Thursday: 07:00 - 12:00
- Opening Hours,Friday: 07:00 - 10:00
- Opening Hours,Saturday: 12:00 - 14:00
- Opening Hours,Sunday: 09:00 - 14:00
Location
A Permit to Travel machine is available for use when the Ticket Office is closed.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Unavailable
Height adjusted ticket office counter
Unavailable
By member of staff on duty. One step to Booking Hall.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday: Unavailable
- Information Services Opening Times,Tuesday to Thursday: 07:00 - 12:00
- Information Services Opening Times,Friday: 07:00 - 10:00
- Information Services Opening Times,Saturday: 12:00 - 14:00
- Information Services Opening Times,Sunday: 09:00 - 14:00
Staff Help Available
- Staff Help Available,Tuesday to Thursday: 07:00 - 12:00
- Staff Help Available,Friday: 07:00 - 10:00
- Staff Help Available,Saturday: 12:00 - 14:00
- Staff Help Available,Sunday: 09:00 - 14:00
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Customer Help Points
Yes
On both platforms - not step-free access
Customer Services Notes
Please contact our Contact Centre team on: 0333 311 0039
Opening Times:
Monday to Friday: 07:00 - 19:00
Saturday and Sunday: 08:00 - 16:00
Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Left Luggage
Unavailable
Lost Property
Unavailable
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are only made audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
Height adjusted ticket office counter
Unavailable
By member of staff on duty. One step to Booking Hall.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
N/A
Waiting rooms
Available
Seating area
Available
Induction loop pay phones
Available
Public telephones are not accessible
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are not available
Impaired mobility set down/pick-up point available
Unavailable
Staff Help
Staff help available
- Staff help available,Tuesday to Thursday: 07:00 - 12:00
- Staff help available,Friday: 07:00 - 10:00
- Staff help available,Saturday: 12:00 - 14:00
- Staff help available,Sunday: 09:00 - 14:00
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Customer Help Points
Yes
On both platforms - not step-free access
Helpline
- Helpline,Monday to Sunday: Available
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
Help Points are available inside and outside this station
Toilets
Unavailable
N/A
Accessible Toilets
Unavailable
N/A
Baby Changing
Unavailable
Waiting Rooms
Available
Seating Area
Available
Sheltered waiting area
There is sheltered waiting
Refreshment Facilities
Unavailable
Public Telephones
No
Accessible Public Telephones
Available
Public telephones are not accessible
Bicycle Storage
Spaces
4 spaces
Type of Storage
Stands
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement vehicles will operate from Bordesley Green Road, outside the station entrance.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Embassy 0121 328 2211 TOA 0121 427 8888
'West Midlands buses' operate a comprehensive network of daily, frequent bus services around Birmingham city and the west midlands. For details: www.travelwm.co.uk
For multi-operator bus information visit: www.networkwestmidlands.co.uk
Buy a Birmingham PLUSBUS ticket with your train ticket, for unlimited bus and midland metro travel around Birmingham. For details: www.plusbus.info
