Last updated:Today at 12:15
Train companies affected:Avanti West Coast, London Northwestern Railway
Alnmouth (ALM)
Alnmouth station, South View, Lesbury, Northumberland, NE66 3QF
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 06:40 - 18:00
- Opening Hours,Sunday: 10:20 - 21:30
Location
located on platform 1
Accepts cards only
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
staff will come out of the office to assist
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:40 - 18:15
- Information Services Opening Times,Saturday: 06:40 - 18:15
- Information Services Opening Times,Sunday: 10:20 - 21:00
Information available from Help Point 24/7.
Staff Help Available
- Staff Help Available,Monday to Friday: 06:40 - 18:15
- Staff Help Available,Saturday: 06:40 - 18:15
- Staff Help Available,Sunday: 10:20 - 21:00
Customer Help Points
Yes
Platform 2
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
Trolleys
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
Level access to platform 1 from Station Carpark, access to platform 2 from council carpark also level.
Lifts available 24hrs
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
staff will come out of the office to assist
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Available
Closed until further notice
Seating area
Available
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
2 spaces
Accessible car park equipment
Yes
2 accessible spaces in the station car park, 3 additional spaces in the nearby council car park
Impaired mobility set-down/ pick-up point note
This is a drop-off point only
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps can only be deployed from the side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 3.6m wide
Number of set-down/ pick-up spaces
There is space for 1 vehicle at a time to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:40 - 18:15
- Staff help available,Saturday: 06:40 - 18:15
- Staff help available,Sunday: 10:20 - 21:00
Customer Help Points
Yes
Platform 2
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Available
The National key toilets are available at any time with a RADAR key.
Accessible Toilets
Available
Baby Changing
Unavailable
Waiting Rooms
Available
Closed until further notice
Seating Area
Available
Operator
Northern
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
76 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
2 accessible spaces in the station car park, 3 additional spaces in the nearby council car park
Impaired mobility set down/pick up points available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £2.20
- Rate per week £8.80
- Rate per month £34.00
- Rate per year £352.00
Notes
Daily Charge: £2.20
Up to 2 hours (no return) £0.60
Up to 4 hours (no return) £1.10
Overnight Parking (1600-0759) £0.60
Refreshment Facilities
Available
Water refill station available at this station
Public Telephones
Yes
Bicycle Storage
Spaces
16 spaces
8 cycle lockers and 8 stand spaces
Type of Storage
Lockers & Stands
Location
Platform 1
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Bus stops on Curly Lane
Information to plan your onward journey is available in a printable format here
Not available at this station.
