Alvechurch (ALV)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Alvechurch
Getting to and from the station
- Car Park
Station Car Park- Address
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- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Accessible taxis
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Accessible taxis are not available
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
- Customer help points
- Yes
- Customer Services
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Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- In the event of engineering the bus/coach will collect from:
For services towards Birmingham - the public service bus stop outside the Red Lion Public House.
For services towards Redditch - the public service bus stop on Red Lion Street adjacent to The Square.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
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Public telephones are not accessible
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 0248998
- Assisted travel
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If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don’t forget you can always simply ‘turn up and go’ without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
- Helpline opening hours
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Monday - Sunday 08:00 - 22:00
Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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This station is unstaffed;
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on: 0800 0248998 - Wheelchairs available
- No
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