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Annan (ANN)

Annan station, Station Road, Annan, Dumfries & Galloway, DG12 6AS

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours

Unavailable

Ticket Machines

No

Collect tickets bought online
  • No
Accessible ticket machines

Unavailable

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Sunday & Public Holidays: Available

Staff Help Available

Unavailable

Customer Help Points

Yes

Passenger Assistance Meeting Points 

For station accessibility, please refer to the "Step Free Access" section on the website.  

This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff. 

  • Platform 1

By the canopy post.

  • Platform 2

By the way out signpost, in front of the overbridge.

Customer Services Notes

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday: 07:00 - 21:00

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are only made audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

This is a Category B1 station. Level to both platforms and connecting foot bridge with stairs between platforms

Ticket barriers and gates

Unavailable

Accessible ticket machines

Unavailable

Induction loop

Yes

Ramp for train access

Unavailable

Accessible Toilets

Unavailable

Waiting rooms

Available

Seating area

Available

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

1 spaces

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Staff Help

Staff help available

Unavailable

Customer Help Points

Yes

Passenger Assistance Meeting Points 

For station accessibility, please refer to the "Step Free Access" section on the website.  

This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff. 

  • Platform 1

By the canopy post.

  • Platform 2

By the way out signpost, in front of the overbridge.

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Available

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Sunday: Available

Spaces

12 spaces

Accessible spaces

1 space

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £4.30

Refreshment Facilities

Unavailable

Public Telephones

Yes

Public Wi-Fi

Unavailable

Bicycle Storage

Spaces

6 spaces

Type of Storage

Stands

Sheltered

No

CCTV

No

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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