Anerley (ANZ)
Managed by London Overground
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Anerley
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- Platform 2
- Storage spaces
- 6
- Storage CCTV
- Yes
- Car Park
- No
- Taxi
-
Information on taxis from this station is available at www.traintaxi.co.uk
- Impaired mobility set down / pick up points available
- Yes
-
Side street only
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 07:30 - 10:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for London Overground Southern
- London fare zone
- Zone 4
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
-
Monday - Friday 05:00 - 01:11
Saturday 05:31 - 01:16
Sunday 06:35 - 00:20
Customer service staff are available from start until end of service, 7 days a week
- Passenger Information Systems
- Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Customer Services
-
contact Customer Services on 0343222123
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Use Stop C in Anerley Road for southbound buses towards Norwood Junction / West Croydon
Use Stop H in Anerley Road for northbound buses towards Crystal Palace / New Cross Gate
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- Customer service staff are available from start until end of service, 7 days a week
- Staff help available opening times
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Step free platform interchange requires a 200m journey via street . For Platform 1 use the Risdale Road entrance . For Platform 2 use the Anerley Station Road entrance .
- Wheelchairs available
- Yes
- Wheelchairs available open hours
- Nearest station with more facilities CRS Code
- Crystal Palace; East Croydon;
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