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Abergavenny (AGV)

Abergavenny station, Station Approach, Abergavenny, Monmouthshire, NP7 5HS

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Saturday: 06:00 - 18:45
  • Opening Hours,Sunday: 12:00 - 18:30
Location

Inside the station building.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard note

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Contactless Pay as you go

Use Contactless Pay as you go from this station

Yes

Contactless Pay as you go note

You can use pay as you go to travel on selected routes in South Wales from this station. Simply tap in and tap out using your physical contactless bank card, and we’ll calculate your best value fare.

Find out more at tfw.wales/pay-as-you-go.

Information Available

  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information

Staff Help Available

Available

Assistance will be provided by staff from the Booking Office during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

Customer Help Points

No

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

Yes

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A

Platform 1 for services to Hereford is fully accessible via the station entrance.

Platform 2 for services towards Newport is fully accessible via a footbridge with lifts at the end of platform 1.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

The National key toilets are located within the station café; these toilets are operated by a radar key.

Waiting rooms
  • Waiting rooms,Monday to Saturday: 06:00 - 18:45
Seating area

Available

Induction loop pay phones

Unavailable

Wheelchairs available

Available

Tactile paving on platform edges

There are no tactile warnings on platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Available

In front of the station entrance.

Accessible spaces

8 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

Available

Assistance will be provided by staff from the Booking Office during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

Customer Help Points

No

Helpline
  • Helpline,Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

Available

The toilets are located on Platform 1. The National key toilets are located within the station café; these toilets are operated by a radar key.

Accessible Toilets

Available

The National key toilets are located within the station café; these toilets are operated by a radar key.

Baby Changing

Available

Waiting Rooms

  • Waiting Rooms,Monday to Saturday: 06:00 - 18:45

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Sunday & Public Holidays: Available

Spaces

74 spaces

Accessible spaces

8 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

In front of the station entrance.

Car park CCTV

Yes

Parking charges

Parking charges apply

Notes

More information on parking charges at Abergavenny can be found via our Parking Management Company here Parking in Abergavenny Station (TFW) - Abergavenny - APCOA Parking

Refreshment Facilities

Available

The Whistle Stop Café is located in the main station building to the left of the main entrance and ticket office. Access is also available from the northbound platform. Opening hours will be detailed on the cafe door.

Public Telephones

No

Accessible Public Telephones

Unavailable

Bicycle Storage

Spaces

20 spaces

Type of Storage

Racks

Location

Two tier cycle racks providing space for up to 20 bicycles are located in a shelter to the north of the station building, adjacent to the wall onto the platform.

A bicycle pump and repair station is also provided.

Sheltered

Yes

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station.

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