Last updated:Today at 22:23
Train companies affected:Avanti West Coast, London Northwestern Railway
Bat & Ball (BBL)
Bat & Ball station, Bat & Ball Road, Sevenoaks, Kent, TN14 5AP
Station Information
Ticket Office
Opening Hours
Available
Unstaffed station
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
platform 2
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Staff Help Available
Unavailable
Customer Help Points
Yes
On platform
Customer Services Notes
0345 322 7021
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step Free access to platform 1 for services towards London is available via a ramp from Sevenoaks Community Centre car park. Step free access to platform 2 is from the main station entrance for services away from London. There is only stepped access via a footbridge between platforms within the station. Step free interchange is available via Otford Road and the Community Centre car park.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
platform 2
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
The toilet is part of the Community cafe located in the old Booking Hall building on platform 2. This toilet is stoma friendly.
Waiting rooms
Unavailable
Seating area
Available
Induction loop pay phones
Available
Public telephones are not wheelchair accessible
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available to book
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
2 spaces
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Staff Help
Staff help available
Unavailable
Customer Help Points
Yes
On platform
Helpline
Available
*Helpline closed on Christmas Day
This is an unstaffed station and there are no staff on the trains that can assist. You can now book assistance up to 2 hours before your journey. We recommend booking but if you need assistance and haven't booked there are Help points on the platform where you can get in touch with our assisted travel team. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. As staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Nearest accessible station
Help Point location
There are Help Points
Toilets
Available
The toilet is part of the Community cafe located in the old Booking Hall building on platform 2
Accessible Toilets
Available
The toilet is part of the Community cafe located in the old Booking Hall building on platform 2. This toilet is stoma friendly.
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
Sheltered waiting area
There is sheltered waiting
Operator
APCOA Parking
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
21 spaces
Accessible spaces
2 spaces
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
Yes
Parking charges
Parking charges apply
- Off-peak rate £3.10
- Rate per day £3.40
- Rate on Saturday £3.50
- Rate on Sunday £4.00
- Rate per week £13.00
- Rate per month £48.00
- Rate per 3 months £142.50
- Rate per 6 months £286.00
- Rate per year £520.00
Notes
Off peak evening rate (after 18:00) - £3.00
Refreshment Facilities
Available
Public Telephones
No
Accessible Public Telephones
Available
Public telephones are not wheelchair accessible
Bicycle Storage
Spaces
30 spaces
Type of Storage
Stands
Sheltered
No
CCTV
No
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is a help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Station forecourt
Information to plan your onward journey is available in a printable format here
