Benfleet (BEF)
Managed by c2c
Station facilities
-
Station seating facilities
Station seating facilities Platforms 1 & 2
-
Trolleys
-
Refreshments
Note Platform 1
-
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on Platforms 1 and 2.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
-
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops
Benfleet
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Compound,Stands- Storage sheltered
- Yes
- Storage location
- Outside station entrance
- Storage spaces
- 67
-
Some stands available on adjacent council land. For information regarding the dedicated cycle shed, please enquire at the ticket office.
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 70 80
- Address
- SS7 1NF
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Note
-
Premier Reserved Parking - £1,675.00 for an Annual Ticket.
Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- Opening hours
-
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 125 with 3 accessible spaces available
-
Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
- Free of charge
- No
- Daily rate
- £6.00
- Off peak rate
- £3.30
- Saturday rate
- £3.20
- Sunday rate
- £3.20
- Hourly rate
- £1.00
- Weekly rate
- £32.00
- Monthly rate
- £131.00
- 3 Monthly rate
- £379.00
- Annual rate
- £1314.00
-
Premier Reserved Parking - £1,300.00 for an Annual Ticket.
Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Outside main entrance, turn left under subway
- Accessible taxis
-
Operated by local companies. Pre-booking advised
- Impaired mobility set down / pick up points available
- Yes
-
Outside station entrance
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:15 - 21:30
Saturday 05:15 - 21:45
Sunday 06:15 - 21:15
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Not possible at this station
- Use Oyster Pay as you go here
- No
-
.
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
-
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
- Penalty fares
- Penalty fares apply for c2c
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
-
Monday - Friday 05:15 - 22:00
Saturday 05:15 - 21:30
Sunday 06:15 - 22:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
On platforms, accessible via electronic gates from street level
- Lost Property
- Yes
- Operated by c2c
-
Monday - Friday 08:00 - 18:00
Saturday, Sunday 09:00 - 16:00
- c2c Lost Property
- 03457 44 44 22
- Customer Services
-
Monday - Friday, 08:00 - 20:00
Saturday, Sunday and Public Holidays: 09:00 - 16:00
Christmas Day - Boxing Day: Closed.
0345 744 4422 (option 3, followed by option 3)
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Bus stops on Ferry Road outside front of station:
- If travelling towards London, Stop E
- If travelling towards Southend, Stop A
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
-
Platform 1
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
-
The toilets are located on Platforms 1 and 2.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets
- National key toilets
- Yes
- National key toilets location
- Platform 1. This can be accessed using a radar key.
- Waiting Rooms
- Yes
- Waiting rooms location
-
Platforms 1 & 2
- Waiting rooms opening hours
-
Monday - Friday 05:15 - 22:00
Saturday 05:15 - 22:00
Sunday 06:15 - 22:00
Closed until further notice
Accessibility and mobility access
- Helpline Contact
- 03457 44 44 22
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
- Please call 03457 44 44 22
- Staff help available opening times
-
Monday - Friday 06:00 - 21:00
Closed on Christmas Day and Boxing Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates
- Wheelchairs available
- No
Find another station
You are here:
- Home
- Stations & On Train
- Benfleet
