Skip to main content

Advertisement

c2c (CC)

http://www.c2c-online.co.uk(external link, opens in a new tab)

Customer Support

  • Monday to Friday: 08:00 - 20:00
  • Saturday to Sunday & Public Holidays: 09:00 - 16:00

0345 744 4422

[email protected]

https://www.c2c-online.co.uk/help-feedback/contact-us/(external link, opens in a new tab)

Tickets and Information

  • Monday to Friday: 08:00 - 20:00
  • Saturday to Sunday & Public Holidays: 09:00 - 16:00

0345 744 4422

[email protected]

https://www.c2c-online.co.uk/help-feedback/contact-us/(external link, opens in a new tab)

Accessible Travel

  • Monday to Sunday & Public Holidays: Yes

03457444422

[email protected]

https://www.c2c-online.co.uk/help-feedback/passenger-assist/(external link, opens in a new tab)

Lost Property

  • Monday to Friday: 08:00 - 20:00
  • Saturday to Sunday & Public Holidays: 09:00 - 16:00

03457444422

[email protected]

https://www.c2c-online.co.uk/help-feedback/lost-property/(external link, opens in a new tab)

Opening Hours

  • Monday to Friday: 08:00 - 20:00
  • Saturday to Sunday & Public Holidays: 09:00 - 16:00

Email Address

[email protected]

Web Address

https://www.c2c-online.co.uk/help-feedback/contact-us/(external link, opens in a new tab)

Phone Number

0345 744 4422

Postal Address

  • c2c
  • FREEPOST ADM3968
  • Southend
  • SS1 1ZS

Seat Reservations

No

Telesales

Opening Hours
  • Monday to Friday: 08:00 - 20:00
  • Saturday to Sunday & Public Holidays: 09:00 - 16:00
Email Address

[email protected]

Web Address

https://www.c2c-online.co.uk/help-feedback/contact-us/(external link, opens in a new tab)

Phone Number

0345 744 4422

Postal Address
  • c2c
  • FREEPOST ADM3968
  • Southend
  • SS1 1ZS

Business Travel

Opening Hours
  • Monday to Friday: 08:00 - 20:00
  • Saturday to Sunday & Public Holidays: 09:00 - 16:00
Email Address

[email protected]

Web Address

https://www.c2c-online.co.uk/help-feedback/contact-us/(external link, opens in a new tab)

Phone Number

0345 744 4422

Postal Address
  • c2c
  • FREEPOST ADM3968
  • Southend
  • SS1 1ZS

Group Travel

Opening Hours
  • Monday to Friday: 08:00 - 20:00
  • Saturday to Sunday & Public Holidays: 09:00 - 16:00
Email Address

[email protected]

Web Address

https://www.c2c-online.co.uk/help-feedback/contact-us/(external link, opens in a new tab)

Phone Number

0345 744 4422

Postal Address
  • c2c
  • FREEPOST ADM3968
  • Southend
  • SS1 1ZS

Buying tickets on the train

Notes

Tickets are not available for purchase on board trains

Ticketless Travel Policy

Web Address

https://www.c2c-online.co.uk/help_centre/tickets/how-do-penalty-fares-work/(external link, opens in a new tab)

Opening Hours

  • Monday to Sunday & Public Holidays: Yes

Passengers requiring assisted travel bookings can contact us, where we will provide as much assistance as possible in order to help you make arrangements for your journey.

Email Address

[email protected]

Web Address

https://www.c2c-online.co.uk/help-feedback/passenger-assist/(external link, opens in a new tab)

Phone Number

03457444422

Notes

Option 3

Opening Hours

  • Monday to Friday: 08:00 - 20:00
  • Saturday to Sunday & Public Holidays: 09:00 - 16:00

Passengers who have lost property on c2c stations or trains should contact the c2c Lost Property line or complete the web-form.

Passengers will be contacted if their item has been found.

Email Address

[email protected]

Web Address

https://www.c2c-online.co.uk/help-feedback/lost-property/(external link, opens in a new tab)

Phone Number

03457444422

Email Address

[email protected]

Web Address

https://www.nationalrail.co.uk/(external link, opens in a new tab)

Phone Number

03457444422

Postal Address

  • 7th Floor,
  • Centennium House
  • 100 Lower Thames Street
  • EC3R 6DL

Managing Director

Rob Mullen