Last updated:Today at 17:32
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway, Transport for Wales, West Midlands Railway
Last updated:Today at 16:57
Train companies affected:National Rail
Bromley South station, Station Approach, off High Street, Bromley, Greater London, BR1 1LX
Assistance/Help available from station staff from First to Last trains.
On way in to access trains
Zone 5
Yes
Available
booking hall
Available
There are standing height and wheelchair height ticket counters available.
Yes
Yes
Yes
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Yes
Yes
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Train running Information and advice on how to get assistance available through the Help Point.
Yes
On platform
This station has Secure station accreditation - For more information contact 0345 322 7021
Unavailable
Available
Yes
Help Points are available inside and outside this station
Announcements are made both visually and audibly
Induction loops are throughout this station
This station has step-free access to all platforms / the platform.
Category A. This station has step free access to all platforms - Step free access to all platforms via lifts accessible from the booking hall. There are also steps down to the platform from the booking hall. There is also a separate overbridge further down the platforms to assist with interchanging at the station but this has step access only.
Available
Available
booking hall
Available
There are standing height and wheelchair height ticket counters available.
Yes
Available
Available
Platforms - Available during staffing hours
Available
Only available when staff present
Heated waiting room on Platform 1/2 and Platform 3/4
Available
Available
Public telephones are not wheelchair accessible
Available
There are tactile warnings on all platforms
Available
Accessible taxis are available to book
Unavailable
This is a combined drop-off and pick-up point
There are no seating or waiting facilities at this drop-off and/or pick-up point
The drop-off and/or pick-up point is on the same side of the road as the station
Ramps can only be deployed from the side of a vehicle
The drop-off and/or pick-up point is uncovered
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
There is space for more than 5 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Yes
On platform
Available
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Help Points are available inside and outside this station
Available
Platforms - Available during staffing hours
Available
Platforms - Available during staffing hours
Available
Female toilets- Available during staffing hours
Available
Only available when staff present
Heated waiting room on Platform 1/2 and Platform 3/4
Available
There is sheltered waiting
Available
Located on concourse
Available
Buffet, coffee kiosk and Selecta vending machines
Available
There is a WH Smith and a shoe repair shop located on the station.
Yes
Available
Public telephones are not wheelchair accessible
107 spaces
You may leave your cycle in the rack provided however you do so at your own risk.
Stands
at the right hand side of station building
Yes
Yes
There are no cycle hire facilities at this station
Towards Orpington / Swanley: Bus stop Z in the High St. (what 3 words: panel.spun.runner)
Towards Beckenham Junction: Bus stop A in the High St. (what 3 words: bend.cycles.once)
Taxi rank at the side of the forecourt in Elmfield Road.
Information to plan your onward journey is available in a printable format here