Coleshill Parkway (CEH)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
Toilets The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Friday 06:00-22:45, Saturday 06:00-22:45 and Sunday 10:00-17:00. The toilet facilities are not available when the Ticket Office is closed. -
Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Coleshill Parkway
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- Platform
- Storage spaces
- 20
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Indigo
- Phone number
- 0330 1235 247
- Address
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Station Road
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- Email address
- customersupport.uk@parkindigo.com
- Note
- Website: https://uk.parkindigo.com/en/west-midlands-trains
- Opening hours
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Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 240 with 13 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Accessible taxis
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Accessible taxis are not available
- Impaired mobility set down / pick up points available
- Yes
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At both station entrances
- Airport
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Regular airport shuttle bus routes 717, 757, 767 & 777 link Coleshill Parkway station with Birmingham International Airport.
Services are operated by: Arriva, Johnson and Stagecoach.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:00 - 22:45
Saturday 06:00 - 22:45
Sunday 10:00 - 17:00
- Location
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A Ticket Vending Machine is located in the Booking Hall.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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A Ticket Vending Machine is available in the Booking Hall.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
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Monday - Friday 06:00 - 22:45
Saturday 06:00 - 22:45
Sunday 10:00 - 17:00
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Customer Services
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Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Coleshill Parkway Station is accredited by the Secure Station Scheme**
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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Public service bus stops in turning circle at front of station
Facilities
- ATM Machine
- No
- Toilets
- Yes
- Toilets Location
- The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Friday 06:00-22:45, Saturday 06:00-22:45 and Sunday 10:00-17:00. The toilet facilities are not available when the Ticket Office is closed.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Assisted travel
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This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on: 0800 0248998 - Helpline opening hours
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Monday - Sunday 08:00 - 22:00
- Staff help available
- Yes
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This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact London Midland Assisted Travel on 0800 092 4260
- Staff help available opening times
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Monday - Friday 06:00 - 22:45
Saturday 06:00 - 22:45
Sunday 10:00 - 17:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Step-free access to all station locations and facilities.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 - 22:45
Sunday 10:00 - 17:30
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