Crofton Park (CFT)

Crofton Park station
Brockley Road
Crofton Park
London
SE4 2PH

Station facilities

Station seating facilities	Platforms 1 and 2

Route planning around the station including maps and platforms

Stands
Storage sheltered: Yes
Storage spaces: 20
Storage CCTV: Yes
Car Park: No
Onward travel information: Information to plan your onward journey is available in a printable format can be found here
Taxi: NO
Impaired mobility set down / pick up points available: No

Ticket Office: Yes
Opening hours: Monday - Friday 06:40 - 13:20
Saturday Closed
Sunday Closed
Height adjusted ticket office counter: Height adjusted ticket counter is not available at this station
Induction loop: This office has an induction loop
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Collection of pre-purchased tickets: Yes, from ticket machine
Oystercards
Get Oyster cards here: Yes
Top-up Oyster pay as you go here: Yes, at ticket machine
Use Oyster Pay as you go here: Yes; Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Smartcards
Smartcards issued: No
Smartcards validators: Yes; Smartcards are available online at: www.thameslinkrailway.com/thekeysmartcard
Penalty fares: Penalty fares apply for Thameslink
London fare zone: Zone 3

Information available from staff
Information services - opening times: Monday - Friday 06:40 - 13:20
Saturday Closed
Sunday Closed
Passenger Information Systems: Departure screens, Announcements
Customer help points: Yes
Lost Property: Yes; Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item.; Monday - Sunday 07:00 - 22:00; thameslinkrailway.com/lostproperty
CCTV: Yes
Location for Rail Replacement Services: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

ATM Machine: No
Toilets: No
Waiting Rooms: Yes
Waiting rooms location: Platforms 1 and 2
Waiting rooms opening hours: Waiting rooms normally available when station is staffed

Helpline Contact: If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - assistedtravel@thameslinkrailway.com | Phone - 0800 058 2844 | Textphone - 0800 138 1018
Helpline opening hours: Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.
Staff help available: Yes; A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed above.
Staff help available opening times: Monday - Friday 06:40 - 13:20
Saturday Closed
Sunday Closed
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: This is a Category B2 station: Step free access to both platforms via separate entrances. Step - free access between platforms via the street (more than 400m apart). Assistance Meeting Point is the Ticket Office.
Wheelchairs available: Yes