Clapton (CPT)
Managed by London Overground
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Clapton
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- No
- Storage location
-
Located on platform 2
- Storage spaces
- 6
-
6 Sheffield Stand spaces
- Storage CCTV
- Yes
- Car Park
No
- Onward travel information
- London buses operate from outside the station
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 07:30 - 10:00
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
Yes
- Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
Yes
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
No
- Penalty fares
- Penalty fares apply for London Overground
- London fare zone
- Zone 2/3
Staffing and general services
- Information available from staff
Yes - from information point
- Information services - opening times
-
Monday - Friday 05:05 - 01:30
Saturday 05:05 - 01:30
Sunday 06:35 - 01:30
- Passenger Information Systems
- Announcements, Arrival screens
- Customer help points
Yes
- Customer Services
- 0343 222 1234
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Use Bus stop A in Upper Clapton Road for northbound services to Chingford
Use Bus stop P in Upper Clapton Road for southbound services to Liverpool Street
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
Yes
- Find WiFi Hotspots around Clapton station
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
Yes
-
Customer service staff are available from start until end of service, 7 days a week
- Staff help available opening times
- Ramp for train access
No
- Step free access coverage
No
- Step free access note
- Accessibility category C . This station does not have step-free access.
- Wheelchairs available
Yes
- Wheelchairs available open hours
- Nearest station with more facilities CRS Code
- Walthamstow Central;
- Nearest station notes
- Walthamstow Central has step-free access to each platform from the street. There is no step-free interchange with London Underground