Clapton (CPT)

Managed by London Overground 

 
Clapton station
Upper Clapton Road
Clapton
Greater London
E5 9JP
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

    Public Wi-Fi Yes

  • Post box

  • Tourist information office

  • Shops

 
 

Clapton

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Route planning around the station including maps and platforms

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Station Message: Alert!

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage location

Located on platform 2

Storage spaces
6

6 Sheffield Stand spaces

Storage CCTV
Yes
Car Park
No
Onward travel information
London buses operate from outside the station
Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 07:30 - 10:00
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
Penalty fares
Penalty fares apply for London Overground 
London fare zone
Zone 2/3

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:05 - 01:30
Saturday 05:05 - 01:30
Sunday 06:35 - 01:30
 
Customer help points
Yes
Customer Services
0343 222 1234
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Use Bus stop A in Upper Clapton Road for northbound services to Chingford

Use Bus stop P in Upper Clapton Road for southbound services to Liverpool Street

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes
Find WiFi Hotspots around Clapton station
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0343 222 1234
Assisted travel
London Overground offers a Turn-up-and -go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
You can also book assistance up to 12 hours before your journey or up to 10pm the day before.
The meeting point for assisted travel is the ticket office counter
Helpline opening hours
Monday - Sunday 08:00 - 20:00
Staff help available
Yes

Customer service staff are available from start until end of service, 7 days a week

Ramp for train access
No
Step free access coverage
No
Step free access note
Accessibility category C . This station does not have step-free access.
Wheelchairs available
Yes
Nearest station with more facilities CRS Code
Walthamstow Central; 
Nearest station notes
Walthamstow Central has step-free access to each platform from the street. There is no step-free interchange with London Underground

Station Map

 
Station plan

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