Last updated:Today at 21:29
Train companies affected:Southeastern
Last updated:Today at 08:59
Train companies affected:National Rail
Cricklewood station, Cricklewood Lane, Cricklewood, London, NW2 1HL
Zone 3
Yes
Available
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Available
Yes
No
Yes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Yes
Yes
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Thameslink website.
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Yes
The Assistance Meeting Point is at the station front, by the book exchange.
Unavailable
Available
If you have lost something at a Thameslink station or onboard a Thameslink train, please visit the Thameslink Website and use the webform to register your lost item.
Some Thameslink trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
South Western Railway (for Wimbledon)
If you have found an item of lost property, please hand it in to a member of staff.
Yes
There are Help Points
Announcements are made both visually and audibly
Induction loops are throughout this station
Some step-free access, may be in one direction only - please check details.
This is a Category B3 station: Ramp access to platform 1 (to St Pancras). Steps to all other platforms.
The Assistance Meeting Point is at the station front, by the book exchange.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Available
Available
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Available
Yes
Available
A staff-operated ramp is required for step-free access between train and platform at this station.
Unavailable
Available
Unheated waiting shelters are available on the platforms.
Available
Available
There are tactile warnings on all platforms
There are automatic wide aisle gates that are at least 0.9 metres wide
Unavailable
Available
This is a combined drop-off and pick-up point
There are no seating or waiting facilities at this drop-off and/or pick-up point
The drop-off and/or pick-up point is on the same side of the road as the station
Ramps cannot be deployed from the rear or side of a vehicle
The drop-off and/or pick-up point is uncovered
Lane is at least 2.4m wide
There is space for 1 vehicle at a time to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Yes
The Assistance Meeting Point is at the station front, by the book exchange.
The assisted helpline is not available on Christmas Day.
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
There are Help Points
Unavailable
Unavailable
Unavailable
Available
Unheated waiting shelters are available on the platforms.
Available
Unavailable
No
Unavailable
There is no WIFI at this station. However, WIFI is available onboard some trains which serve this station. More information about onboard WIFI can be found on the Thameslink website.
3 spaces
Racks
Located outside the main entrance.
Cycles are left at owners risk. Abandoned cycles may be removed.
No
Yes
There are no cycle hire facilities at this station
Please click the link for details regarding the rail replacement bus location.
Information to plan your onward journey is available in the “Onward Travel Information Map” below.