Crystal Palace (CYP)

Managed by London Overground 

 
Crystal Palace station
Crystal Palace Station Road
Crystal Palace
Greater London
SE19 2AZ
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note In ticket hall and on platform 1

  • ATM machine

  • Toilets

    Toilets Disabled toilet beyond gateline in ticket hall Other toilets on Platform 1

  • Pay phone

  • Internet

    Public Wi-Fi Yes

  • Post box

  • Tourist information office

  • Shops

    Shops Passport Photo Booth
 
 

Crystal Palace

Stations made easy

Route planning around the station including maps and platforms

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Station Message: Alert!

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage location

Outside the station entrance

Storage spaces
20
Storage CCTV
Yes
Car Park
Station Car Park
Address
-
-
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
13  with 1 accessible spaces available
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£5.20
Weekly rate
£21.50
Monthly rate
£82.00
Annual rate
£730.00
CCTV Coverage
No
Taxi

Information on taxis from this station is available at www.traintaxi.co.uk

Impaired mobility set down / pick up points available
Yes

In Car Park

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:20 - 19:45
Saturday 06:45 - 20:10
Sunday 07:45 - 16:20
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
Penalty fares
Penalty fares apply for London Overground Southern 
London fare zone
Zone 3/4

Staffing and general services

 
Information available from staff
 
Information services - opening times

Customer service staff are available from start until end of service, 7 days a week

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Use bus stop M in Anerley Hill for buses towards Beckenham Junction, East Croydon, Norwood Junction, Sutton and West Croydon

Use bus stop P in Anerley Hill for buses towards Balham, New Cross Gate, Tulse Hill and London Bridge

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes

Find WiFi Hotspots around Crystal Palace station

Refreshment facilities
Yes
In ticket hall and on platform 1
Shops
Yes
Type of shops available
Passport Photo Booth
Toilets
Yes
Toilets Location
Disabled toilet beyond gateline in ticket hall Other toilets on Platform 1
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Female toilets 
National key toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
Staff help available opening times
Monday - Friday 06:20 - 19:45
Saturday 06:50 - 20:05
Sunday 07:30 - 16:05
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Wheelchairs available
No

Station Map

 
Station plan

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