Last updated:Today at 06:30
Train companies affected:National Rail
Last updated:Today at 04:26
Train companies affected:National Rail
Denmark Hill station, Denmark Hill, London, SE5 8BB
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Zone 2
Yes
Yes
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Yes
No
Yes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Yes
Yes
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
Yes
Contactless bank and credit cards and mobile devices can be used to pay for travel between any two stations within the London Zones.
More information on our Contactless, Oyster and Travelcards page.
A staff-operated ramp is required for step-free access between train and platform at this station.
Station staff are usually available at the times listed below.
Yes
No
Yes
Please visit www.thameslinkrailway.com/help-and-support/journey-problems/lost-property and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
Yes
This station has step-free access to all platforms / the platform.
This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is the Booking Hall.
Yes
Yes
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Yes
Yes
A staff-operated ramp is required for step-free access between train and platform at this station.
Yes
Yes
Unheated waiting shelters are available on the platforms.
Yes
Yes
No
No
A staff-operated ramp is required for step-free access between train and platform at this station.
Station staff are usually available at the times listed below.
Yes
The assisted helpline is not available on Christmas Day.
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Yes
Available during staffing hours.
Yes
Yes
Yes
Unheated waiting shelters are available on the platforms.
Yes
Yes
No
85 spaces
Stands, Compounds & Racks
A cycle hub is available on Windsor Walk, on the left hand side of the entrance.
To access the cycle hub, a Key Smartcard is required. Apply for one free of charge from the Thameslink website.
Cycles are left at owners risk. Abandoned cycles may be removed.
Yes
Yes
There are no cycle hire facilities at this station
Please click the link for details regarding the rail replacement bus location.
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
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