Denmark Hill (DMK)

Managed by Thameslink

Denmark Hill station
Denmark Hill
London
SE5 8BB

Station facilities

Note	Coffee shop

Toilets	Available during staffing hours.

Public Wi-Fi	Yes

Route planning around the station including maps and platforms

Car Park: No
Onward travel information: Information to plan your onward journey is available in a printable format can be found here
Taxi: NO
Impaired mobility set down / pick up points available: No

Ticket Office: Yes
Opening hours: Monday - Friday 06:10 - 21:00
Saturday 06:40 - 20:00
Sunday 08:10 - 17:40
Height adjusted ticket office counter: Height adjusted ticket counter is not available at this station
Induction loop: This office has an induction loop
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Collection of pre-purchased tickets: Yes, from ticket machine
Oystercards
Get Oyster cards here: No
Top-up Oyster pay as you go here: Yes, at ticket machine
Use Oyster Pay as you go here: Yes; Top-Up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Smartcards
Smartcards issued: Yes
Smartcards top-up
Smartcards validators: Yes; For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
Penalty fares: Penalty fares apply for London Overground Southeastern Thameslink
London fare zone: Zone 2

Information available from staff
Information services - opening times: Monday - Sunday 24 Hours a Day
Passenger Information Systems: Departure screens, Announcements
Customer help points: Yes
Lost Property: Yes; Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item.; Monday - Sunday 07:00 - 22:00; thameslinkrailway.com/lostproperty
CCTV: Yes
Location for Rail Replacement Services: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Helpline Contact: If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
Helpline opening hours: Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.
Staff help available: Yes; A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Staff help available opening times: Monday - Sunday 24 Hours a Day
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: This is a Category A station: This station has step-free access to all platforms. Assistance Meeting Point is the Ticket Office.
Wheelchairs available: Yes