Denmark Hill (DMK)
Managed by Thameslink
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Coffee shop -
ATM machine
-
Toilets
Toilets Available during staffing hours. -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Denmark Hill
Getting to and from the station
- Car Park
No- Onward travel information
- Information to plan your onward journey is available in a printable format can be found here
- Taxi
- NO
- Accessible taxis
- No
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 07:40 - 21:00
Saturday 06:40 - 20:00
Sunday 08:10 - 17:40
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
- Smartcards are available online at: www.thameslinkrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for London Overground Southeastern Thameslink
- London fare zone
- Zone 2
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 07:40 - 21:00
Saturday 06:40 - 20:00
Sunday 08:10 - 17:40
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- On each platform
- Lost Property
- Yes
- Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item.
-
Monday - Sunday 07:00 - 22:00
- thameslinkrailway.com/lostproperty
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around this station
- Refreshment facilities
- Yes
- Coffee shop
- Toilets
- Yes
- Toilets Location
- Available during staffing hours.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- Access to this toilet requires a Radar key.
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- Please contact the helpline by phone on 0800 058 2844 or by emailing assistedtravel@thameslinkrailway.com to ensure that arrangements are in place.
- Assisted travel
- Yes
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 06:10 - 21:00
Saturday 06:40 - 20:00
Sunday 08:10 - 17:40
From 0500-0100 MIP, VIP & luggage assistance
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- This is a Category A station: This station has step-free access to all platforms. Assistance Meeting Point is the Ticket Office.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
-
Monday - Friday 06:10 - 21:00
Saturday 06:40 - 20:00
Sunday 08:10 - 17:40
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