Eaglescliffe (EAG)
Eaglescliffe station, Station Road, Eaglescliffe, Cleveland, TS16 0BT
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 07:00 - 17:30
- Opening Hours,Saturday: 07:00 - 13:30
- Opening Hours,Sunday: 09:00 - 15:30
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday: Unavailable
Information available from Help Point 24/7.
Staff Help Available
Unavailable
Customer Help Points
Yes
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
There is access onto an island platform via a ramped footbridge, which is quite steep and may be unsuitable for mobility impaired customers.
Step free access from car park to station entrance.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Available
Closed until further notice
There are shelters provided on both platforms.
Waiting Room opening times correspond with the ticket office opening times.
Seating area
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Available
Step free access from car park to station entrance
Accessible spaces
4 spaces
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps can be deployed from the rear and side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 3.6m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Unavailable
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: Available
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
Closed until further notice
There are shelters provided on both platforms.
Waiting Room opening times correspond with the ticket office opening times.
Seating Area
Unavailable
Spaces
79 spaces
Accessible spaces
4 spaces
Impaired mobility set down/pick up points available
Available
Step free access from car park to station entrance
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £4.40
- Rate per week £17.60
- Rate per month £68.00
- Rate per year £704.00
Notes
Daily Charge: £4.40
Up to 2 hours (no return) £1.10
Up to 4 hours (no return) £2.20
Overnight Parking (1600-0759) £1.10
RingGo Code 5721
Register www.MyRingGo.com or call 01138090070
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
8 spaces
There are 4 stands and 4 lockers available at this station. Stands are free but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information please contact Stockton Borough Council on 01642 528499.
Type of Storage
Lockers & Stands
Location
Within car park
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick Up/Drop Off on Yarm Road at the rail replacement bus stop
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There is a bus stop located close to the station within walking distance. Busline 0871 200 2233
Not available at this station.
