Eaglescliffe (EAG)
Managed by Northern
Station facilities
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Station seating facilities
Station seating facilities There are shelters provided on both platforms.
Waiting Room opening times correspond with the ticket office opening times. -
Trolleys
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Refreshments
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ATM machine
-
Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Eaglescliffe
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Lockers,Stands- Storage sheltered
- No
- Storage spaces
- 8
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There are 4 stands and 4 lockers available at this station. Stands are free but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information please contact Stockton Borough Council on 01642 528499.
- Storage CCTV
- Yes
- Car Park
- Opening hours
- Number of spaces
- 79 with 4 accessible spaces available
- Free of charge
- No
- Daily rate
- £3.50
- Weekly rate
- £10.00
- Monthly rate
- £30.00
- Annual rate
- £300.00
-
Ticket Machine Available
or
RingGo Code 5721
Register www.MyRingGo.com or call 01138090070
- CCTV Coverage
- No
- Car Park
- Operator
- Northern
- Phone number
- 0800 200 6060
- Address
-
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- Email address
- enquiries@northernrailway.co.uk
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
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There is a bus stop located close to the station within walking distance. Busline 0871 200 2233
- Taxi
-
There is a taxi stand located close to the station within walking distance.
- Impaired mobility set down / pick up points available
- Yes
- Step free access from car park to station entrance
Ticket buying and collection
- Ticket Office
- Yes
- Location
-
From 3rd February 2019 onwards
The opening times for the ticket office will be as follows:
Sunday: 09.30 - 19.10
Monday: 06.55 - 18.20
Tues-Fri: 07.05 - 18.20
Saturday: 07.05 - 18.20 - Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- No
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
-
Monday - Sunday Closed
- Customer help points
- No
- Lost Property
- Yes
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Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
- 08002006060
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Pick Up/Drop Off on Yarm Road at the rail replacement bus stop
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
-
There are shelters provided on both platforms.
Waiting Room opening times correspond with the ticket office opening times. - Waiting rooms opening hours
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From 3rd February 2019 onward, the waiting room will be open: Sunday: 0930-1910 Monday: 0655-1820 Tues-Fri: 0705-1820 Saturday: 0705-1305
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560
- Assisted travel
-
Ticket Office staff at this station are not employed by Northern or Network Rail and are unable to provide physical assistance. If you need help getting on or off the train please ask the Train Conductor.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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There is access onto an island platform via a ramped footbridge, which is quite steep and may be unsuitable for mobility impaired customers.
Step free access from car park to station entrance. - Wheelchairs available
- No
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