Last updated:Today at 17:30
Train companies affected:Grand Central, Great Northern, LNER, Lumo, Thameslink
Eccles (Manchester) (ECC)
Eccles station, St Marys Road, Eccles, Greater Manchester, M30 0DN
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:25 - 12:55
- Opening Hours,Saturday: 07:25 - 13:55
- Opening Hours,Sunday: Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Sunday: Unavailable
- Information Services Opening Times,Monday to Sunday: Unavailable
- Information Services Opening Times,Monday to Sunday: Unavailable
Information available from Help Point 24/7.
Staff Help Available
- Staff Help Available,Monday to Friday: 06:20 - 12:50
- Staff Help Available,Saturday to Sunday: Unavailable
- Staff Help Available,Monday to Saturday: 06:00 - 14:00
Customer Help Points
Yes
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
Category C Station
Manchester platform: up one step from car park to ticket office then down 35 steps onto platform. Liverpool platform: up one step from car park to ticket office then along footbridge and down 35 steps onto platform.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
shelters only
Seating area
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
1 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:20 - 12:50
- Staff help available,Saturday to Sunday: Unavailable
- Staff help available,Monday to Saturday: 06:00 - 14:00
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
shelters only
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
3 spaces
Accessible spaces
1 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
50 spaces
Swipe card access
Type of Storage
Compounds, Lockers & Stands
Location
Within Car Park
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
More Information
Transport Links
Pick Up / Drop Off at Eccles Metrolink Lay-over bus stop on Regent Street. (5 minute walk)
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There are bus services available at Eccles Interchange, 300 yards or 5 minutes walk away. TFGM Traveline 0871 200 2233
Tram stop 300 yards from the station. Metrolink 0161 205 2000
