Last updated:Today at 22:26
Train companies affected:London Overground
Earlestown (ERL)
Earlestown station, Railway View, Earlestown, Merseyside, WA12 9AU
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 06:00 - 00:00
- Opening Hours,Sunday: 08:30 - 00:00
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 05:43 - 00:10
- Information Services Opening Times,Sunday: 08:20 - 00:10
Information available from Help Point 24/7.
Staff Help Available
- Staff Help Available,Monday to Saturday: 06:00 - 00:00
- Staff Help Available,Sunday: 08:30 - 00:00
Customer Help Points
Yes
Located on all platforms. Links for current train running and for emergencies.
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are only made audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
This station has a ramp to Platform 1 (for some trains towards Mancester). There is level access to Platform 5 (for trains towards Chester) from a separate entrance. We are sorry but there is no step-free access to Platforms 2/3/4 (for trains towards Liverpool, Warrington and Manchester)
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Available
Closed until further notice
Seating area
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. Street set down only available.
Accessible spaces
Not Specified
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps can be deployed from the rear and side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 3.6m wide
Number of set-down/ pick-up spaces
There is space for 1 vehicle at a time to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 06:00 - 00:00
- Staff help available,Sunday: 08:30 - 00:00
Customer Help Points
Yes
Located on all platforms. Links for current train running and for emergencies.
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
Closed until further notice
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
25 spaces
Impaired mobility set down/pick up points available
Unavailable
No designated area is provided. Street set down only available.
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
10 spaces
Type of Storage
Stands
Location
Platform 1
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
At the bus stop on Railway Street by platform 1
What3words - listen.solder.stems
Busline 0871 200 2233
Not available at this station.
