Forest Gate (FOG)
Managed by TfL Rail
Station facilities
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Station seating facilities
Station seating facilities Waiting room located on platform 1
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
Toilets There is an accessible toilet only at this station, located in the booking hall.
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Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Forest Gate
Getting to and from the station
- Car Park
No- Onward travel information
-
25 & 86 to Stratford from Bus Stop Q
308 to Stratford from Bus stop C
25 to Ilford & 86 to Romford from Bus Stop F
Information to plan your onward journey is available in a printable format here
- Accessible taxis
- Goldline 0208 555 5555
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 19:40
Saturday 06:40 - 18:40
Sunday 08:10 - 15:40
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- London fare zone
- Zone 3
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:00 - 01:30
Sunday 06:00 - 01:30
Staffed from first train until last
- Customer help points
- Yes
-
Help points on platform 1 & 2
- Lost Property
- Yes
-
Monday - Friday 08:30 - 16:00
Excluding Bank Holidays
- 03432221234
- Customer Services
-
0343 222 1234
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement bus services will depart from:
Romford Road Bus Stop E for Westbound services
Romford Road Bus Stop F for Eastbound services
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Toilets
- Yes
- Toilets Location
-
There is an accessible toilet only at this station, located in the booking hall.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
-
Ticket Hall
- Waiting Rooms
- Yes
- Waiting rooms location
-
Waiting room located on platform 1
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Assisted travel
- We operate turn up and go at this station. Please speak to a member of staff for assistance.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
Public Holidays Closed
- Staff help available
- Yes
-
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Step free access is available on platforms 1, 2 and 3 only. Please speak to a member of staff for assistance.
- Wheelchairs available
- Yes
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