Greenbank (GBK)
Managed by Northern
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Greenbank
Getting to and from the station
- Car Park
Station Car Park
- Operator
- Northern
- Phone number
- 0800 200 6060
- Address
-
-
-
- Email address
- [email protected]
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 15
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
-
Busline 0870 608 2608
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Platform 1
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Yes, at self-service ticket machine
- Smartcards validators
No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
If the station is not staffed please use our helpline 08002006060
- Information services - opening times
-
Monday - Sunday Closed
Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
- Departure screens
- Customer help points
No
- Lost Property
- Yes
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Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Pick Up / Drop Off at the bus stops on Chester Rd (Outside the Greenbank Hotel for Chester, opposite the Greenbank Hotel for Altrincham)
Facilities
- ATM Machine
No
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560 text relay 18001 0800 138 5560
- Assisted travel
-
Unstaffed station. If you need help getting on or off the train please ask the Train Conductor.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
No
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
- Category B station, This station only has tactile paving on platform 1 - Chester Platform: Step free access through gate from public highway down sloping footpath with handrails onto platform. Manchester platform: Level access from station front through gate onto platform. There are also steps up to main road bridge. Access between platforms is via main road bridge. Access onto trains by means of wheelchair ramp
- Wheelchairs available
No