Greenbank (GBK)

Managed by Northern

Greenbank station
Chester Road
Greenbank
Cheshire
CW8 4AS

Station facilities

Route planning around the station including maps and platforms

Car Park: Station Car Park
Operator: Northern
Phone number: 0800 200 6060
Address: -
-
Email address: [email protected]
Opening hours: Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces: 15
Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
Free of charge: There is no charge for railway users to park their cars in this car park
CCTV Coverage: No
Onward travel information: Busline 0870 608 2608
Impaired mobility set down / pick up points available: No

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: Platform 1
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: No
Smartcards top-up: Yes, at self-service ticket machine
Smartcards validators: No; More information at www.northernrailway.co.uk/smart
Penalty fares: Penalty fares apply for Northern

Information available from staff: If the station is not staffed please use our helpline 08002006060
Information services - opening times: Monday - Sunday Closed

Information available 24/7 through the customer experience centre 0800 200 6060
Passenger Information Systems: Departure screens
Customer help points: No
Lost Property: Yes; Monday - Sunday 07:00 - 22:00

Open 0700-2200 7 days per week; 08002006060
Customer Services: 08002006060
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Pick Up / Drop Off at the bus stops on Chester Rd (Outside the Greenbank Hotel for Chester, opposite the Greenbank Hotel for Altrincham)

Helpline Contact: 0800 138 5560 text relay 18001 0800 138 5560
Assisted travel: Unstaffed station. If you need help getting on or off the train please ask the Train Conductor.
Helpline opening hours: Monday - Sunday 24 Hours a Day
Staff help available: No
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: Category B station, This station only has tactile paving on platform 1 - Chester Platform: Step free access through gate from public highway down sloping footpath with handrails onto platform. Manchester platform: Level access from station front through gate onto platform. There are also steps up to main road bridge. Access between platforms is via main road bridge. Access onto trains by means of wheelchair ramp
Wheelchairs available: No