Greenhithe for Bluewater (GNH)
Managed by Southeastern
Station facilities
-
Station seating facilities
Station seating facilities Heated waiting area in booking hall only available when staff are present -
Trolleys
-
Refreshments
Note Coffee shop in Booking Hall
and Selecta vending machine -
ATM machine
-
Toilets
Toilets Platform 2- Available during staffing hours -
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Shops Flower stall
Greenhithe for Bluewater
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage spaces
- 10
- You may leave your cycle in the rack provided however you do so at your own risk.
- Storage CCTV
- No
- Car Park
- Station Car Park
- Operator
- Southeastern
- Phone number
- 0345 322 7021
- Opening hours
- Number of spaces
- 8 with 3 accessible spaces available
- Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Accessible taxis
-
Accessible taxis are available to book
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 19:40
Saturday 07:40 - 19:40
Sunday 09:10 - 16:40
This station is not continuously staffed please see staffing times for details of when staff are available.
- Location
-
On way in to access trains
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
- Counters can be raised or lowered to suit all customers
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- Station forecourt
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
-
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
- Penalty fares
- Penalty fares apply for Southeastern
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday - Sunday 24 Hours a Day
Train running Information and advice on how to get assistance available through the Help Point.
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- On platform
- Lost Property
- Yes
- Southeastern Customer Services
- 0345 322 7021
- Customer Services
- This station has Secure station accreditation - For more information contact 0345 322 7021
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
From the replacement bus stop on the station forecourt.
Facilities
- ATM Machine
- No
- Refreshment facilities
- Yes
-
Coffee shop in Booking Hall
and Selecta vending machine - Shops
- Yes
- Type of shops available
- Flower stall
- Toilets
- Yes
- Toilets Location
- Platform 2- Available during staffing hours
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- platform 2- Available during staffing hours
- National key toilets
- Yes
- National key toilets location
- Platform 2- Available during staffing hours
- Waiting Rooms
- Yes
- Waiting rooms location
- Heated waiting area in booking hall only available when staff are present
- Waiting rooms opening hours
-
Only available when staff present
Accessibility and mobility access
- Helpline Contact
- 0345 322 7021 or Textphone 0800 783 4548
- Assisted travel
- Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.
- Helpline opening hours
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 06:10 - 19:30
Saturday 07:40 - 19:40
Sunday 09:10 - 16:40
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Category A. This station has step free access to all platforms - Direct step free access to platform 2 for services away from London via the booking hall or sidegate. Step free access to Platform 1 for services towards London via the lift and steps all platforms and interchange via lifts.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
-
Monday - Friday 06:10 - 19:30
Saturday 07:40 - 19:40
Sunday 09:10 - 16:40
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