Heathrow Terminal 4 (Rail Station Only) (HAF)
Managed by Heathrow ExpressÂ
Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
-
ATM machine
ATM machine -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
Tourist information office In terminals -
Shops
Shops
Heathrow Terminal 4 (Rail Station Only)
Getting to and from the station
- Car Park
No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
- has taxi ranks at the airport terminals
- Impaired mobility set down / pick up points available
- No
- Metro
- Connection available with LT Piccadilly Line
- Car hire
- In terminals
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Sunday 05:00 - 23:40
- Location
-
Throughout the station (3)
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
No
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Sunday 05:00 - 23:59
- Customer help points
Yes
- Left luggage
Yes
- Excess Baggage Company
- View Excess Baggage Company website
- 020 3468 4565
- Left Luggage - Baggage Storage (Lockers). Located at Terminal 4 (Arrivals). Mon - Sun 05:30 - 23:00.
- Lost Property
- Yes
- Ticket gates
No
- CCTV
- Yes
Facilities
- ATM Machine
Yes
- Bureau de Change
Yes
- Internet kiosk available
Yes
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
Yes
- Find WiFi Hotspots around Heathrow Airport T4 station
- Shops
Yes
- Toilets
Yes
- Accessible toilets
- Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- National key toilets
- No
- Tourist Information Office
Yes
- Tourist Information Office location
- In terminals
- Trolleys
Yes
- Waiting Rooms
No
Accessibility and mobility access
- Staff help available
Yes
- Staff help available opening times
-
Monday - Sunday 05:00 - 23:30
Monday - Friday 05:00 - 00:00
Saturday 05:00 - 00:00
Sunday 05:00 - 00:00
- Ramp for train access
No
- Step free access coverage
Yes
- Step free access note
-
Level access to platforms, lifts to airport facilities. Ticket Office is step free.
Wheelchair users can board trains with ease as the platforms are level with the trains.
- Wheelchairs available
Yes