Last updated:Today at 22:26
Train companies affected:London Overground
Hatfield & Stainforth (HFS)
Hatfield & Stainforth station, Station Road, Hatfield, South Yorkshire, DN7 4EQ
Station Information
Ticket Office
Opening Hours
Available
unstaffed
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Station Entrance
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Live service information
Information Services Opening Times
- Information Services Opening Times,Saturday: 06:15 - 19:00
Information available from Help Point 24/7.
Staff Help Available
Unavailable
Customer Help Points
Yes
lobby and platforms 1&2
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are only made visually
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
Station is unstaffed
No problems with access for wheelchair users as the access to the platforms is via ramped footbridge.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Station Entrance
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
Seating area
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility type
There is seating/waiting under an open-sided shelter
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is partially covered
Dimensions of set-down/ pick-up spaces
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
Number of set-down/ pick-up spaces
There is space for 1 vehicle at a time to drop-off and/or pick-up
Minimum seating provision
This drop-off and/pick-up point is sheltered with no seating
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Unavailable
Customer Help Points
Yes
lobby and platforms 1&2
Helpline
- Helpline,Monday to Sunday: Available
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Available
Pod in the car park on platform 1 side.
Waiting Rooms
Unavailable
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
Seating Area
Unavailable
Sheltered waiting area
There is sheltered waiting
Operator
Northern
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
15 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
12 spaces
Type of Storage
Stands
Location
On platform
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Bus stops on Station Rd, station side for Scunthorpe directions and opposite for Doncaster directions
None close by. Busline 0871 200 2233
Not available at this station.
