Last updated:Today at 01:56
Train companies affected:National Rail
Last updated:Today at 01:28
Train companies affected:National Rail
Last updated:Today at 01:25
Train companies affected:Greater Anglia, Stansted Express
Hither Green station, Fernbrook Road, Hither Green, Greater London, SE13 5NF
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There are no lifts at this station.
Ticket office managed by Southeastern
On way in to access trains
Zone 3
Yes
Yes
There are two Ticket Vending Machine's on the station Booking Hall plus one on Platform 1
Yes
Yes
Yes
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Yes
Yes
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Yes
On platform
This station has Secure station accreditation - For more information contact 0345 322 7021
No
Yes
Yes
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platforms 4&5 via steep ramps for some services to and from London. There is no step free access to Platform 1,2,3 and 6. Stepped access to platform 1 via side entrance from Springbank Road. Only stepped access via footbridge to platforms 2,3 and 6. No step free interchange between platforms.
No
Yes
There are two Ticket Vending Machine's on the station Booking Hall plus one on Platform 1
Yes
Yes
No
Only available when staff present
Heated waiting room on platform 4 Only available when staff present
Yes
Yes
Public telephones are not wheelchair accessible
Yes
Accessible taxis are available to book
No
Yes
On platform
Yes
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Yes
Platform 4 + 5 - Available until 19:00
No
No
Only available when staff present
Heated waiting room on platform 4 Only available when staff present
Yes
Yes
Coffee kiosk and Selecta vending machines
Yes
newspapers
Yes
Yes
Public telephones are not wheelchair accessible
56 spaces
You may leave your cycle in the rack provided however you do so at your own risk.
Stands
Platform 5 & Fernrook Rd approach
Yes
No
There are no cycle hire facilities at this station
For buses towards Lewisham, Dartford and Orpington, exit the station along platform 1 and out onto Springbank Road, turn left and along to Bus Stop A. (what 3 words: doctor.shells.trace)
For an accessible route, leave the station from the ticket hall and down the slope to the underpass, turn left and out on to Maythorne Cottages, turn left along the alley way to Springbank Road and keep to the left until you reach Bus Stop A.
Taxi office in Staplehurst Road
Information to plan your onward journey is available in a printable format here
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