Heath High Level (HHL)

Managed by Transport for Wales 

 
Heath High Level station
Heath Halt Road
Heath
Cardiff
CF23 5QT
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Heath High Level

Stations made easy

Route planning around the station including maps and platforms

Show [HHL] route

 

Getting to and from the station

 
Car Park
No
Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
No
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
This machine does not accept cash.  Payment is by major debit and credit cards only.
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
More information about Penalty fares

Staffing and general services

 
Information available from staff
 
Information services - opening times
 
Passenger Information Systems
Departure screens, Arrival screens
Customer help points
Yes
Lost Property
Yes
Managed by Transport for Wales
03333 211 202
Customer Services
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services
Wait outside station on Heath Halt Road

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
03333 211202
Helpline opening hours
Monday - Sunday 08:00 - 20:00
Staff help available
Yes
No platform staff available. Assistance is provided by the Conductor on the train.
Ramp for train access
Yes
Step free access coverage
No
Step free access note

The station is not suitable for wheelchair or powered mobility scooter users.

Platform 1 (to Rhymney) has a long, steep access ramp.

Platform 2 (to Cardiff) is only accessible via 41 steps. 

Customers travelling from the Rhymney Valley are advised to alight at Cardiff Queen Street and return to Heath Low Level.

Wheelchairs available
No
Nearest station with more facilities CRS Code
Heath Low Level; 

Station Map

 
Station plan

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Stations made easy
Show [HHL] route

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