Last updated:Today at 10:59
Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink
Last updated:Today at 06:51
Train companies affected:National Rail
Highams Park (HIP)
Highams Park station, Station Approach, The Avenue, Chingford, Greater London, E4 9LA
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 20:00
- Opening Hours,Saturday: 06:00 - 20:00
- Opening Hours,Sunday: 08:00 - 15:40
London Fare Zone
Zone 4
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
Yes
Load Oyster Pay as you go here
- Load Oyster card at Ticket Office
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 04:55 - 01:40
- Information Services Opening Times,Saturday: 04:55 - 01:40
- Information Services Opening Times,Sunday: 06:25 - 01:40
Staff Help Available
Available
B2 station category . Step free platform interchange requires a 350m journey via the street . Use the Wilton Place entrance for Northbound platform. Use the Station Approach entrance for the southbound platform.
Customer Help Points
Yes
Customer Services Notes
0343 222 1234
Left Luggage
Unavailable
Lost Property
Unavailable
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Note: step free access to platform 2 is via the car park
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Friday: 06:00 - 20:00
- Waiting rooms,Saturday: 06:00 - 20:00
- Waiting rooms,Sunday: 08:00 - 15:40
Closed until further notice
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Available
B2 station category . Step free platform interchange requires a 350m journey via the street . Use the Wilton Place entrance for Northbound platform. Use the Station Approach entrance for the southbound platform.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Help Point location
There are Help Points
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:00 - 20:00
- Waiting Rooms,Saturday: 06:00 - 20:00
- Waiting Rooms,Sunday: 08:00 - 15:40
Closed until further notice
Seating Area
Available
Operator
National Car Parks Ltd
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
24 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per hour £1.00
- Rate per year £737.04
Refreshment Facilities
Available
Cold drinks vending machine Food vending machine
Shops
Available
News agent Flower stall Passport Photo Booth
Public Telephones
Yes
Bicycle Storage
Spaces
18 spaces
18 sheffield stand spaces
Type of Storage
Stands
Location
Located on platform 1
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Use Bus stop WR in The Broadway for northbound services to Chingford
Use Bus stop WG in The Broadway for southbound services to Liverpool Street
London buses operate from outside the station
