Hamilton West (HNW)
Hamilton West station, Clydesdale Street, Hamilton, South Lanarkshire, ML3 0DA
Hamilton West improvement Works
Sunday 18 May – Friday 29 August inclusive
Platform works are taking place at Hamilton West station
For services via Hamilton West
Hamilton West Platform 2 will be closed to passengers – services towards Motherwell & Larkhall will not call at Hamilton West.
No rail replacement transport will be provided.
Passengers are advised to use Hamilton Central if they are able.
Passengers who are unable to make these changes to their journey should press the station help-point for travel assistance.
Services to Blantyre & towards Glasgow will operate through Platform 1 as normal.
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Thursday: 06:20 - 14:00
- Opening Hours,Friday: 06:20 - 19:30
- Opening Hours,Saturday: 08:15 - 18:45
- Opening Hours,Sunday: Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday & Public Holidays: Available
Staff Help Available
- Staff Help Available,Monday to Thursday: 06:20 - 13:00
- Staff Help Available,Friday: 06:20 - 19:30
Customer Help Points
Yes
Passenger Assistance Meeting Points
Ticket Office platform 1.
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.
*This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.
Platform 1
By the lamp post past the shelter and customer information screen.
Platform 2
by the customer information screen between the help point and shelter.
Customer Services Notes
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 21:00
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
This is a Category B2 station. Ramps to both platforms.
Please take care when boarding/alighting the train at this station, as the stepping distance between the train and the platform may be more prominent than at other platforms.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Saturday: 06:20 - 20:04
- Waiting rooms,Sunday: Unavailable
Part of ticket office
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are no tactile warnings on platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
2 spaces
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Thursday: 06:20 - 13:00
- Staff help available,Friday: 06:20 - 19:30
Customer Help Points
Yes
Passenger Assistance Meeting Points
Ticket Office platform 1.
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.
*This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.
Platform 1
By the lamp post past the shelter and customer information screen.
Platform 2
by the customer information screen between the help point and shelter.
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
Available during Ticket Office opening hours.
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
- Waiting Rooms,Monday to Saturday: 06:20 - 20:04
- Waiting Rooms,Sunday: Unavailable
Part of ticket office
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
41 spaces
Accessible spaces
2 spaces
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
Yes
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
No
Public Wi-Fi
Unavailable
Bicycle Storage
Spaces
16 spaces
Type of Storage
Lockers & Stands
Sheltered
No
CCTV
No
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Buses pick up/drop off by the station entrance on Clydesdale Street.
Please click on the link below for the exact bus pick up location:-
visit www.traintaxi.co.uk for details of taxis available for hire
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
