MetroCentre (MCE)

Managed by Northern 

 
Metrocentre station
Gateshead Metro Centre
Gateshead
Tyne and Wear
NE11 9GA
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

MetroCentre

Stations made easy

Route planning around the station including maps and platforms

Show [MCE] route

 

Getting to and from the station

 
Car Park
No
Onward travel information

None close by. Busline 0871 200 2233

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
No
Ticket machines
No
Smartcards
Smartcards issued
No
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
 
Customer help points
No
Lost Property
Yes
Sunday 09:00 - 17:00
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
08002006060
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Replacement transport will pick up/drop off at the bus stop on the station front.

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0808 156 1606
Helpline opening hours
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
Monday - Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Staff help available
No
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Station is unstaffed. However no access problems for disabled or wheelchair bound customers as the access to the platforms is via ramps. Access to both platforms is via a ramped footbridge to the shopping centre however the gradient of the ramp is steep

Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
Show [MCE] route

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