Merthyr Vale (MEV)

Merthyr Vale station
Merthyr Street
Merthyr Vale
Merthyr
CF48 4TE

Station facilities

Route planning around the station including maps and platforms

Ticket Office: No
Ticket machines: No
Collection of pre-purchased tickets
Smartcards
Smartcards issued: No
Smartcards top-up: Not possible at this station
Smartcards validators: Yes; Load a pre-purchased season ticket onto a smartcard using the smartcard validator.; More information about Penalty fares

Information available from staff
Information services - opening times
Passenger Information Systems: Departure screens, Arrival screens
Customer help points: Yes
Lost Property: Yes; Transport for Wales; 03333 211 202
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Wait at the bus stops near Gray's Place

Helpline Contact: 03333 211202
Helpline opening hours: Monday - Sunday 08:00 - 20:00
Staff help available: Yes; No platform staff available at the station however assistance is provided by the Conductor on the train.
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: Category B
Step free access via ramps to Platform 1 (to Cardiff) and to Platform 2 (to Merthyr Tydfil). Access between the platforms is via the roadbridge on Station Square

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
Wheelchairs available: No
Nearest station with more facilities CRS Code: Merthyr Tydfil;