New Cumnock (NCK)
Managed by ScotRailÂ
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Cafe -
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
New Cumnock
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- No
- Storage spaces
- 6
- Storage CCTV
- No
- Car Park
Station Car Park
- Address
-
-
-
- Opening hours
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Monday - Sunday 24 Hours a Day
- Number of spaces
- 18 with 4 accessible spaces available
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Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Onward travel information
- for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
No
- Ticket machines
No
- Collection of pre-purchased tickets
- Smartcards
- Smartcards issued
No
- Smartcards top-up
- Smartcards validators
Yes
Staffing and general services
- Information available from staff
Yes - from help point
- Information services - opening times
-
Monday - Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
- Lost Property
- Yes
- ScotRail Lost Property Information
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Monday - Sunday 07:00 - 21:00
- 03301 092 833
- Customer Services
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up/drop off from the station car park
Facilities
- ATM Machine
No
- Refreshment facilities
Yes
- Cafe
- Toilets
No
- Waiting Rooms
Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
No
- Ramp for train access
No
- Step free access coverage
No
- Step free access note
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This is a Category B station. Level to platform 1 and ramp to platform 2
Blue Badge parking bays: 4
- Wheelchairs available
No