New Hythe (NHE)

New Hythe station
off New Hythe Lane
New Hythe
Kent
ME20 6XJ

Station facilities

Route planning around the station including maps and platforms

Stands
Storage sheltered: Yes
Storage spaces: 8; You may leave your cycle in the rack provided however you do so at your own risk.
Storage CCTV: No
Car Park: No
Onward travel information: Information to plan your onward journey is available in a printable format here
Accessible taxis: Accessible taxis are available to book
Impaired mobility set down / pick up points available: No

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: by entrance to platform 1
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: No
Smartcards top-up: Yes, at self-service ticket machine
Smartcards validators: No; Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Penalty fares: Penalty fares apply for Southeastern

Information available from staff: Yes - from help point
Information services - opening times: Monday - Friday 24 Hours a Day
Saturday - Sunday 24 Hours a Day

Train running Information and advice on how to get assistance available through the Help Point.
Passenger Information Systems: Departure screens, Announcements
Customer help points: Yes; On platform
Lost Property: Yes; Southeastern Customer Services; 0345 322 7021
Customer Services: 0345 322 7021
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: New Hythe Lane, on the over-bridge above the station

Helpline Contact: 0345 322 7021 or Textphone 0800 783 4548
Staff help available: No
Ramp for train access: No
Step free access coverage: No
Step free access note: Step free access to platform 2 for services towards Paddock Wood. Step access only to Platform 1 for services to Strood. Step access via footbridge between platforms. Unstaffed station. There are no station staff but there are staff to assist on the trains.
Wheelchairs available: No
Nearest station with more facilities CRS Code: Strood (Kent);