New Hythe (NHE)
Managed by Southeastern
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
New Hythe
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- Yes
- Storage spaces
- 8
- You may leave your cycle in the rack provided however you do so at your own risk.
- Storage CCTV
- No
- Car Park
No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Accessible taxis
-
Accessible taxis are available to book
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- by entrance to platform 1
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Yes, at self-service ticket machine
- Smartcards validators
No
-
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
- Penalty fares
- Penalty fares apply for Southeastern
Staffing and general services
- Information available from staff
Yes - from help point
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday - Sunday 24 Hours a Day
Train running Information and advice on how to get assistance available through the Help Point.
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
- On platform
- Lost Property
- Yes
- Southeastern Customer Services
- 0345 322 7021
- Customer Services
- 0345 322 7021
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
New Hythe Lane, on the over-bridge above the station
Facilities
- ATM Machine
No
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0345 322 7021 or Textphone 0800 783 4548
- Staff help available
No
- Ramp for train access
No
- Step free access coverage
No
- Step free access note
- Step free access to platform 2 for services towards Paddock Wood. Step access only to Platform 1 for services to Strood. Step access via footbridge between platforms. Unstaffed station. There are no station staff but there are staff to assist on the trains.
- Wheelchairs available
No
- Nearest station with more facilities CRS Code
- Strood (Kent);