Last updated:Today at 08:47
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 08:37
Train companies affected:Avanti West Coast, Northern, TransPennine Express, Transport for Wales
Northampton (NMP)
Northampton station, Black Lion Hill, Northampton, Northamptonshire, NN1 1SP
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 19:00
- Opening Hours,Saturday: 06:00 - 19:00
- Opening Hours,Sunday: 07:00 - 20:00
Peak demand is 0700-1000 1630-1830 Mon-Fri
Location
Ticket Vending Machines are located in the Booking Hall and ground floor foyer.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Booking clerk would go out side and serve the customer
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
Yes
Information Available
- Yes - from help point
- Yes - from information point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday: 00:00 - 00:00
Staff Help Available
- Staff Help Available,Monday to Sunday: Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Customer Help Points
Yes
Customer Services Notes
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Northampton station is accredited by the Secure Station Scheme**
Left Luggage
Unavailable
Lost Property
Available
Trolleys
Available
Limited availability
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Booking clerk would go out side and serve the customer
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Available
Closed until further notice
Seating area
Available
Wheelchairs available
Available
Trolleys
Available
Limited availability
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available
Impaired mobility set down/pick-up point available
Available
4 x 20 minute parking bays outside front of station
Accessible spaces
12 spaces
Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Sunday: Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: Available
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
The toilets are located on the Main Concourse. The accessible toilet key is sourced from Customer Information Point. The toilet facilities are available: Monday - Saturday 04:00-22:30 and Sunday 06:00-22:30.
Accessible Toilets
Available
Baby Changing
Available
Female toilets,Male toilets
Waiting Rooms
Available
Closed until further notice
Seating Area
Available
Sheltered waiting area
There is sheltered waiting
Operator
SABA UK
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
866 spaces
Accessible spaces
12 spaces
Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
4 x 20 minute parking bays outside front of station
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £8.90
- Rate per day £12.80
- Rate on Saturday £9.00
- Rate on Sunday £9.00
- Rate per week £49.70
- Rate per month £154.70
- Rate per 3 months £355.90
- Rate per year £1118.50
Notes
You’ll be able to pay for parking in the following ways:
The Pay on Foot machine(s) located within the car park (where applicable)
Late Pay is available at this station car park. Allows you to pay up until midnight on the same day.
ATM
Available
Concourse and foyer
Refreshment Facilities
Available
Soho Piccolo Coffee Shop
Shops
Available
WHSmith
Public Telephones
No
Bicycle Storage
Spaces
85 spaces
Type of Storage
Stands
Location
In the main car park area and area adjacent to main station building
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement vehicles will operate from the turning circle on the car park side of the station building.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
Taxis can be obtained outside the front of the station. www.traintaxi.co.uk
Information to plan your onward journey is available in a printable format here
