Northampton (NMP)
Managed by London Northwestern Railway
Station facilities
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Station seating facilities
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Trolleys
Trolleys Yes -
Refreshments
Note Starbucks
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ATM machine
ATM machine -
Toilets
Toilets The toilets are located on the Main Concourse. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. The RADAR key is available at the Customer Information Point; the RADAR key is available from station security after 00:30 at night. The toilet facilities are available: Monday - Saturday 04:00-22:30 and Sunday 06:00-22:30. -
Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Shops WHSmith and Enterprise car rental
Northampton
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Long stay car park and blue badge parking bays area.
- Storage spaces
- 85
- Storage CCTV
- Yes
- PlusBike (cycle hire)
-
Cycle CoNNect Hub available outside the station on Black Lion Hill
- Car Park
- Station Car Park
- Operator
- SABA UK
- Phone number
- 0330 1235 247
- Address
-
-
-
- Email address
- [email protected]
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 813 with 13 accessible spaces available
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Parking is free for Blue Badge customers parking in blue badge bays. Customers must register with our parking provider before receiving free parking: Blue Badge car parking | LNR | London Northwestern Railway
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £11.00
- Off peak rate
- £7.70
- Saturday rate
- £7.70
- Sunday rate
- £7.70
- Weekly rate
- £43.00
- Monthly rate
- £146.00
- 3 Monthly rate
- £336.00
- Annual rate
- £1056.00
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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Taxis can be obtained outside the front of the station. www.traintaxi.co.uk
- Accessible taxis
-
Accessible taxis are available
- Impaired mobility set down / pick up points available
- Yes
-
4 x 20 minute parking bays outside front of station
- Car hire
-
Enterprise car rental can be found on the ground floor.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:00 - 21:00
Saturday 06:00 - 21:00
Sunday 06:45 - 20:00
Peak demand is 0700-1000 1630-1830 Mon-Fri
- Location
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Ticket Vending Machines are located in the Booking Hall.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from information point,Yes - from ticket office
- Information services - opening times
-
Monday - Sunday 00:00 - 00:00
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Customer Services
-
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Northampton station is accredited by the Secure Station Scheme**
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
In the event of engineering the bus/coach will collect from the layby/turning circle on the car park side of the station building. Please check the destination of your bus/coach before boarding.
Facilities
- ATM Machine
- Yes
- Refreshment facilities
- Yes
-
Starbucks
- Shops
- Yes
- Type of shops available
-
WHSmith and Enterprise car rental
- Toilets
- Yes
- Toilets Location
- The toilets are located on the Main Concourse. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. The RADAR key is available at the Customer Information Point; the RADAR key is available from station security after 00:30 at night. The toilet facilities are available: Monday - Saturday 04:00-22:30 and Sunday 06:00-22:30.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets,Male toilets
- National key toilets
- Yes
- Trolleys
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 0248 997
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
24 hours, 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
- Yes
-
This station is staffed part time. This means that during ‘staff help available opening times’ your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
- Staff help available opening times
-
Monday - Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during ‘staff help available opening times’ When station staff aren’t available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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