Pengam (PGM)
Pengam station, Pengam Road, Pengam, Caerphilly County, NP12 3XL
Station Information
Ticket Office
Opening Hours
Unavailable
Notes
The ticket office is temporarily closed
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
The ticket machine takes debit and credit cards only.
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
Contactless Pay as you go
Use Contactless Pay as you go from this station
Yes
Contactless Pay as you go note
You can use pay as you go to travel on selected routes in South Wales from this station. Simply tap in and tap out using your physical contactless bank card, and we’ll calculate your best value fare.
Find out more at tfw.wales/pay-as-you-go.
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:00 - 11:00
- Information Services Opening Times,Saturday: 08:00 - 12:00
- Information Services Opening Times,Sunday: Unavailable
Staff Help Available
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Category B3.
Step free access to Platform 1 (to Cardiff) from Station Road.
Step free access from Platform 2 (to Rhymney) however this is via a lane that leads onto the busy B4254 with no pavement on one side or safe crossing point
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
The ticket machine takes debit and credit cards only.
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Unavailable
Tactile paving on platform edges
There are no tactile warnings on platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
0 spaces
Accessible car park equipment
No
Staff Help
Staff help available
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Unavailable
Operator
Caerphilly County Borough Council
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
Spaces
155 spaces
Accessible spaces
0 space
Accessible car park equipment
No
Impaired mobility set down/pick up points available
Unavailable
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
0 spaces
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is a local bus stop on the B4254. Towards Rhymney, near the junction with Pengam St. Towards Cardiff, near the junction with Cardiff Road and the A469.
Nearest bus stop is in Glan-y-Nant Square
