Ponders End (PON)

Managed by Greater Anglia 

 
Ponders End station
South Street
Ponders End
Greater London
EN3 4QB
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

    Public Wi-Fi Yes

  • Post box

  • Tourist information office

  • Shops

 
 

Ponders End

Stations made easy

Route planning around the station including maps and platforms

Show [PON] route

 

Getting to and from the station

 

Bicycle parking

Stands,Lockers
Storage sheltered
Yes
Storage location
Within station
Storage spaces
2
Storage CCTV
Yes
Car Park
No
Onward travel information

Transport for London buses operate from outside the station

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
No
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards validators
Yes
London fare zone
Zone 5

Staffing and general services

 
Information available from staff
 
Information services - opening times
 
Customer help points
Yes
Lost Property
Yes
Monday - Friday 09:00 - 17:00
Customer Services

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

If we cannot run train services because of engineering works, please use Southbury Station as an alternative

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes
Find WiFi Hotspots around Ponders End station
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Helpline opening hours
Monday - Sunday 08:00 - 20:00

08:00 - 20:00

Staff help available
Yes

This is a Driver only operated train service and the station is unstaffed. Customers are advised to use Tottenham Hale (2.5 miles south) for trains towards London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations.

Ramp for train access
No
Step free access coverage
Yes
Step free access note

Step free access to both platforms via a ramped footbridge. 

This station is categorised as a B1 station based on ORR classification of step free access

https://orr.gov.uk/rail/licensing/licensing-the-railway/accessible-travel-policy

Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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