Prudhoe (PRU)
Managed by Northern
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Prudhoe
Getting to and from the station
Bicycle parking
Lockers- Storage sheltered
- No
- Storage spaces
- 4
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Northern
- Phone number
- 0800 200 6060
- Address
-
-
-
- Email address
- [email protected]
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 20
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
- There is a bus stop close to the station. Busline 0871 200 2233
- Impaired mobility set down / pick up points available
- Yes
- Step free access from car park to station entrance
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- Cards Only - No Cash Accepted
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
- If the station is not staffed please use our helpline 08002006060
- Information services - opening times
-
Monday - Friday 05:45 - 23:30
Information available from Help Point 24/7.
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
-
Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Pick Up / Drop Off at the Bus interchange in the Station car park.
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Prudhoe station
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560 text relay 18001 0800 138 5560
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Category B station, Station is unstaffed. However no access problems for disabled or wheelchair users as the access to the both platforms is via level crossing. Step free access form car park to station entrance
- Wheelchairs available
- No
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