Prudhoe (PRU)

Managed by Northern

Prudhoe station
Station Gate
Prudhoe
Northumberland
NE42 6NR

Station facilities

Public Wi-Fi	Yes

Route planning around the station including maps and platforms

Lockers
Storage sheltered: No
Storage spaces: 4
Storage CCTV: Yes
Car Park: Station Car Park
Operator: Northern
Phone number: 0800 200 6060
Address: -
-
Email address: enquiries@northernrailway.co.uk
Opening hours: Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces: 20
Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
Free of charge: There is no charge for railway users to park their cars in this car park
CCTV Coverage: No
Onward travel information: There is a bus stop close to the station. Busline 0871 200 2233
Impaired mobility set down / pick up points available: Yes; Step free access from car park to station entrance

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: Cards Only - No Cash Accepted
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: Yes
Smartcards top-up: Yes, at self-service ticket machine
Smartcards validators: No; More information at www.northernrailway.co.uk/smart
Penalty fares: Penalty fares apply for Northern

Information available from staff: If the station is not staffed please use our helpline 08002006060
Information services - opening times: Monday - Friday 05:45 - 23:30

Information available from Help Point 24/7.
Passenger Information Systems: Departure screens, Announcements
Customer help points: Yes
Lost Property: Yes; Monday - Sunday 07:00 - 22:00

Open 0700-2200 7 days per week; 08002006060
Customer Services: 08002006060
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Pick Up / Drop Off at the Bus interchange in the Station car park.

Helpline Contact: 0800 138 5560 text relay 18001 0800 138 5560
Assisted travel: Unstaffed station. If you need help getting on or off the train please ask the Train Conductor.
Helpline opening hours: Monday - Sunday 24 Hours a Day
Staff help available: No
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: Station is unstaffed. However no access problems for disabled or wheelchair bound customers as the access to the both platforms is via level crossing. Step free access form car park to station entrance
Wheelchairs available: No