Risca & Pontymister (RCA)

Risca & Pontymister station
Station Approach, off Park Road
Risca
Caerphilly County
NP11 6BB

Station facilities

Route planning around the station including maps and platforms

Lockers
Storage sheltered: No
Storage spaces: 4
Storage CCTV: Yes
Car Park: Risca & Pontymister Station Car Park
Operator: Local Authority
Address: -
-
Opening hours: Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces: 94 with 6 accessible spaces available
Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
Free of charge: There is no charge for railway users to park their cars in this car park
CCTV Coverage: Yes
Impaired mobility set down / pick up points available: No

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: No
Smartcards top-up: Not possible at this station
Smartcards validators: No

Information available from staff: Yes - from help point
Information services - opening times
Passenger Information Systems: Departure screens
Customer help points: Yes
Lost Property: Yes; Managed by Transport for Wales; 03333 211 202
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Rail replacement services depart from the bus stops on Maryland Road.

Helpline Contact: 03333 211202
Helpline opening hours: Monday - Sunday 08:00 - 20:00
Staff help available: Yes; No platform staff available at the station however assistance is provided by the Conductor on the train.
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: The platforms are accessible. Platform 1 (to Ebbw Vale) is accessible from the car park. Access to Platform 2 (to Cardiff) is via Mill Street, however this involves a long detour. There is no set down and pick up point for Platform 2.
Wheelchairs available: No
Nearest station with more facilities CRS Code: Newport (South Wales);