Rugeley Trent Valley (RGL)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Rugeley Trent Valley
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 16
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- SABA UK
- Phone number
- 0330 1235 247
- Address
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- Email address
- [email protected]
- Note
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Car parking charges will apply at this station from 19th January 2015. Until then parking is free.
- Opening hours
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Monday - Sunday 24 Hours a Day
- Number of spaces
- 24 with 1 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £6.00
- Saturday rate
- £4.20
- Sunday rate
- £4.20
- Weekly rate
- £22.50
- Monthly rate
- £72.00
- Annual rate
- £615.00
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Car parking charges will apply at this station from 19th January 2015. Until then parking is free.
- CCTV Coverage
- Yes
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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Rugeley Trent Valley (RGL) Station Aline 01889 577774 Chase 01889 584548 60/61 01889 586061
- Accessible taxis
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Accessible taxis are not available
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
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On both platforms
- Customer Services
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Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Rugeley trenmt Valley Station is accredited by the Secure Station Scheme**
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- In the event of engineering the bus/coach will collect from: In station car park alongside station entrance
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 0248998
- Assisted travel
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If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don’t forget you can always simply ‘turn up and go’ without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
- Helpline opening hours
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Monday - Sunday 08:00 - 22:00
Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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Step-free access to platform 3 via short slope. 30 steps up to footbridge then 30 steps down to platforms 1 and 2 (island). No step free access to island platform.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Walsall; Stafford;
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