Last updated:Today at 19:28
Train companies affected:CrossCountry, LNER, Northern, TransPennine Express
Rugby (RUG)
Rugby station, Railway Terrace, Rugby, Warwickshire, CV21 3LA
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 05:45 - 20:00
- Opening Hours,Saturday: 05:45 - 20:00
- Opening Hours,Sunday: 08:10 - 19:50
Location
Ticket machines can be found in the booking hall.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
Information Available
- Yes - from help point
- Yes - from information point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:00 - 02:00
- Information Services Opening Times,Saturday: 05:00 - 02:00
- Information Services Opening Times,Sunday: 07:45 - 01:45
Staff Help Available
- Staff Help Available,Monday to Friday: 05:00 - 02:00
- Staff Help Available,Saturday: 05:00 - 02:00
- Staff Help Available,Sunday: 07:45 - 01:45
Passenger Assist meeting point is the Ticket Office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Customer Help Points
Yes
Customer Services Notes
Monday - Saturday 05:00 - 01:00
Sunday 08:00 - 01:00.
Available from the Customer Information point located on platform 2.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A - This station has step-free access to all platforms / the platform
Ticket barriers and gates
Available
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
An accessible toilet is available on platform 2 and 5, accessed using a RADAR key
Waiting rooms
Available
Seating available on all platforms. Waiting rooms available on all platforms.
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Accessible spaces
Rugby Car Park - Mill Road (Multi-Story)
12 spaces
Rugby Car Park - Railway Terrace
Not Specified
Rugby Car Park - Murray Road
16 spaces
Accessible car park equipment
Rugby Car Park - Mill Road (Multi-Story)
Rugby Car Park - Railway Terrace
Rugby Car Park - Murray Road
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:00 - 02:00
- Staff help available,Saturday: 05:00 - 02:00
- Staff help available,Sunday: 07:45 - 01:45
Passenger Assist meeting point is the Ticket Office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Available
Toilets available on Platform 2 and 5.
Toilet opening hours:
Monday to Friday: 5am to 2am
Saturday: 5am to 2am
Sunday: 7:45am to 1:45am
Accessible Toilets
Available
An accessible toilet is available on platform 2 and 5, accessed using a RADAR key
Baby Changing
Available
Waiting Rooms
Available
Seating available on all platforms. Waiting rooms available on all platforms.
Seating Area
Available
Station Car Park - Mill Road (Multi-Story)
Operator
Avanti West Coast
- Multi Story Car Park
- Mill Road
- Rugby
- CV21 1PR
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
535 spaces
Accessible spaces
12 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £10.00
- Rate on Saturday £4.50
- Rate on Sunday £4.50
- Rate per month £110.00
- Rate per 3 months £308.00
- Rate per year £950.00
Notes
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website**.**
Different rates apply to non rail users, please speak to a member of staff.
Station Car Park - Railway Terrace
Operator
Avanti West Coast
- Railway Terrace
- Rugby
- CV21 3HS
- https://www.avantiwestcoast.co.uk/destinations/parking(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
57 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £10.00
- Rate on Saturday £4.50
- Rate on Sunday £4.50
- Rate per month £110.00
- Rate per 3 months £308.00
- Rate per year £950.00
Notes
For information, visit the Avanti West Coast website.
Different rates apply to non-rail users, please contact a member of staff for assistance.
Station Car Park - Murray Road
Operator
Avanti West Coast
- Rugby Car Park - Murray Road
- Murray Road
- Rugby
- CV21 3JU
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
131 spaces
Accessible spaces
16 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £10.00
- Rate on Saturday £4.50
- Rate on Sunday £4.50
- Rate per month £110.00
- Rate per 3 months £308.00
- Rate per year £950.00
Notes
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website**.**
Different rates apply to non rail users, please speak to a member of staff.
Refreshment Facilities
Available
Shops
Available
Public Telephones
Yes
Post Boxes
Available
Bicycle Storage
Spaces
350 spaces
Two Cycle Hubs with secure storage and repair facilities are available on Platforms 2/4, with a total of 194 spaces. The cycle hub is open 0500-0200 Monday to Saturday and 0745-0145 Sunday.
100 spaces per cycle hub (north and south ends platform 2/4)(200 spaces total)
23 hoops on platform 4 (2 x cycles per hoop = 46 spaces)
32 hoops on platform 2 (2 x cycles per hoop = 64 spaces)
6 hoops between platforms 2/4 (2 x cycles per hoop = 12 spaces)8 hoops in car park 3 (2 x cycles per hoop = 16 spaces)
Please ask station staff for more details.
Type of Storage
Compounds, Stands & Racks
Location
64 cycle spaces on Platform 2, 64 cycle spaces on Platform 4, a further 12 stands on the North end of Platform 2/4 and 16 cycle spaces outside Car Park 3 (Mutli-Story) a total of 156 spaces
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement coach services can be found at the front of the station,out towards the right hand side near to the short stay car park by the bus garage.
Information to plan your onward journey is available in a printable format here
Nearest Birmingham International Airport
