Rugby (RUG)
Managed by Avanti West Coast
Station facilities
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Station seating facilities
Station seating facilities Seating available on all platforms. Waiting rooms available on all platforms.
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Trolleys
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Refreshments
Note -
ATM machine
-
Toilets
Toilets Toilets available on Platform 2 and 5.Toilet opening hours:Monday to Friday: 5am to 2amSaturday: 5am to 2amSunday: 7:45am to 1:45am -
Pay phone
Pay phone Cards and Coins -
Internet
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Post box
Note -
Tourist information office
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Shops
Shops
Rugby
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Compound,Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
- 64 cycle spaces on Platform 2, 64 cycle spaces on Platform 4, a further 12 stands on the North end of Platform 2/4 and 16 cycle spaces outside Car Park 3 (Mutli-Story) a total of 156 spaces
- Storage spaces
- 350
-
Two Cycle Hubs with secure storage and repair facilities are available on Platforms 2/4, with a total of 194 spaces. The cycle hub is open 0500-0200 Monday to Saturday and 0745-0145 Sunday.
100 spaces per cycle hub (north and south ends platform 2/4)(200 spaces total)
23 hoops on platform 4 (2 x cycles per hoop = 46 spaces)
32 hoops on platform 2 (2 x cycles per hoop = 64 spaces)
6 hoops between platforms 2/4 (2 x cycles per hoop = 12 spaces)
8 hoops in car park 3 (2 x cycles per hoop = 16 spaces)Please ask station staff for more details.
- Storage CCTV
- Yes
- Car Park
- Station Car Park 1 - Railway Terrace
- Operator
- Avanti West Coast
- Address
-
Railway Terrace
Rugby
Warwickshire
CV21 3HS - Web address
- https://www.avantiwestcoast.co.uk/destinations/parking
- Note
-
For information how to get to the car park, visit the Avanti West Coast website.
Different rates apply to non-rail users. Contact a member of staff for assistance.
- Opening hours
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Monday - Sunday 24 Hours a Day
- Number of spaces
- 57
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £9.00
- Saturday rate
- £4.00
- Sunday rate
- £4.00
- Monthly rate
- £110.00
- 3 Monthly rate
- £308.00
- Annual rate
- £950.00
-
For information, visit the Avanti West Coast website.
Different rates apply to non-rail users, please contact a member of staff for assistance.
- CCTV Coverage
- Yes
- Car Park
- Station Car Park 2 - Murray Road
- Operator
- Avanti West Coast
- Address
-
Rugby Car Park 2
Murray Road
Rugby
Warwickshire
CV21 3JU - Note
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For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 131 with 16 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £9.00
- Saturday rate
- £4.00
- Sunday rate
- £4.00
- Monthly rate
- £110.00
- 3 Monthly rate
- £308.00
- Annual rate
- £950.00
-
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
- CCTV Coverage
- Yes
- Car Park
- Station Car Park 3 - Mill Road (Multi-Story)
- Operator
- Avanti West Coast
- Address
-
Multi Story Car Park
Mill Road
Rugby
Warwickshire
CV21 1PR - Note
-
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 535 with 12 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £9.00
- Saturday rate
- £4.00
- Sunday rate
- £4.00
- Monthly rate
- £110.00
- 3 Monthly rate
- £308.00
- Annual rate
- £950.00
-
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
- CCTV Coverage
- Yes
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- Yes
- Airport
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Nearest Birmingham International Airport
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 05:45 - 20:00
Saturday 05:45 - 20:00
Sunday 08:10 - 19:50
- Location
-
Ticket machines can be found in the booking hall.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
- Penalty fares
- Penalty fares apply for West Midlands Trains
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from information point,Yes - from ticket office
- Information services - opening times
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Monday - Friday 05:00 - 02:00
Saturday 05:00 - 02:00
Sunday 07:45 - 01:45
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Avanti West Coast Lost Property
- Customer Services
-
Monday - Saturday 05:00 - 01:00
Sunday 08:00 - 01:00.
Available from the Customer Information point located on platform 2.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement coach services can be found at the front of the station,out towards the right hand side near to the short stay car park by the bus garage.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
-
Toilets available on Platform 2 and 5.Toilet opening hours:Monday to Friday: 5am to 2amSaturday: 5am to 2amSunday: 7:45am to 1:45am
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
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An accessible toilet is available on platform 2 and 5, accessed using a RADAR key
- Waiting Rooms
- Yes
- Waiting rooms location
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Seating available on all platforms. Waiting rooms available on all platforms.
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 08000 158 123 (08000 158 124 Textphone)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
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Passenger Assist meeting point is the Ticket Office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
- Staff help available opening times
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Monday - Friday 05:00 - 02:00
Saturday 05:00 - 02:00
Sunday 07:45 - 01:45
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Category A - This station has step-free access to all platforms / the platform
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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